Area Trainer

Position Overview

This role supports the overall training objectives by adapting to evolving skills and quality improvement initiatives to effectively train Food and Beverage (F&B) teams, aligning with organizational values, policies, and procedures.

Key Duties and Responsibilities

• Partner with the Training Manager to perform training needs assessment.
• Develop and communicate both monthly and weekly F&B departmental training schedules and actively enroll team members in training sessions.
• Maintain and distribute updated comprehensive F&B manuals, policies, procedures, and task breakdowns to all team members.
• Ensure all new hires complete F&B orientation and finish their training checklist within their first week of joining.
• Track and document attendance for all training programs attended by team members.
• Convey and instruct team members on F&B standards, policies, and procedures consistently.
• Boost employee productivity and morale, enforce discipline according to F&B guidelines and comply with local regulations.
• Research, design, and implement innovative training programs to enhance team skills.

Presentation and Store Management

• Train new employees on correct stock packaging practices and maintain required stock levels to maximize sales opportunities.
• Maintain high standards of visual merchandising and upkeep through staff training.
• Effectively communicate any changes related to stock or store layout to all team members.
• Ensure all team members adhere to retail standards consistently.
• Manage back store operations and restock merchandise efficiently.

Health and Safety Responsibilities

• Ensure proper use of personal protective equipment by all team members.
• Prohibit operation of equipment in unsafe ways and enforce safe work practices.
• Develop and implement a restaurant health and safety program.
• Make sure team members are educated about workplace hazards and complete requisite safety training documented accordingly.
• Conduct regular workplace inspections and take immediate action to correct unsafe conditions.
• Report all work-related injuries and illnesses to relevant internal and external authorities.
• Carry out thorough accident investigations related to workplace incidents.
• Enforce adherence to health and safety policies and procedures.
• Initiate counseling and disciplinary measures for safety-related non-compliance.
• Keep management informed about hazardous conditions and propose improvements to health and safety practices and programs.