Area Sales Head - Goa

Job Overview

The Area Sales Head will lead sales efforts in Goa for UltraTech Cement, managing collections, sales targets, market feedback, product promotion, and complaint resolution to drive business growth and customer satisfaction.

Key Responsibilities

• Monitor and ensure timely sales collections, C form collection, and management of outstanding payments through daily review of debtor aging and coordination with distribution and logistics teams.
• Lead achievement of white cement and new product sales targets by overseeing frontline marketing plan execution, sales monitoring, classification of stockists/retailers, and market visits.
• Gather detailed market intelligence including competitor activities, customer feedback, and identification of potential dealers or stockists in underpenetrated areas.
• Promote products and applications by organizing retailer meetings, coordinating training sessions with the Customer Advisory Service Center (CASC), and managing promotional activities to maximize effectiveness.
• Handle initial customer complaints related to products and services by conducting site visits, assessing issues, facilitating resolution with CASC personnel, and managing claim settlements with insurance if necessary.

Additional Information

• Coordinate with CASC for imparting product knowledge and technical training to retailers.
• Maintain daily activity and call cycle reports to ensure efficient sales operations.
• Ensure proper display and distribution of promotional and advertising materials such as POP material, posters, and danglers to enhance product visibility.
• Manage budget utilization for promotional events and activities effectively.