المسمى الوظيفي

Role Overview

The Application Engineer for Radiology will manage product demonstrations, provide application training, and deliver technical assistance specifically for Radiology & Imaging products like X-Ray, C-Arm, Digital Radiography, and CT systems. The role is based in Vapi, Gujarat, with field visits as needed, aiming to enhance product adoption, clinical workflow efficiency, and customer satisfaction.

Key Responsibilities

Perform live demonstrations and conduct training sessions for healthcare professionals on various radiology imaging technologies including X-Ray, C-Arm, DR, and CT systems.
Educate radiologists and technicians on optimal device use, image optimization techniques, radiation safety standards, and maintenance procedures.
Create and deliver compelling presentations highlighting product features, advantages, and clinical relevance.
Collaborate with marketing and sales teams during exhibitions and client engagements to promote products effectively.
Support installation and commissioning teams to ensure smooth product handover and operational readiness.
Provide clinical and operational assistance during product trials, site acceptance testing, and gather relevant user feedback.
Diagnose and address basic operational or image quality-related issues in partnership with service engineers.
Document training sessions, demonstrations, and user inputs meticulously while maintaining compliance with radiation safety norms (AERB) and internal SOPs.
Update and prepare user manuals, training materials, and demonstration reports to support knowledge dissemination.
Work closely with Sales, Service, Research & Development (R&D), and Quality assurance teams to facilitate product validation, feature enhancements, and clinical acceptance.
Support marketing and regulatory requirements by contributing clinical data and case studies.
Engage in internal product testing phases to ensure market readiness and user experience optimization.
Act as the technical point of contact for customers, ensuring proactive follow-up and excellent service to maintain high satisfaction and confidence post demonstrations.

Qualifications and Experience

Bachelor's degree in Electronics or Biomedical Engineering (B.E./B.Tech) or a Diploma/Degree in Radiology or Medical Imaging Technology.
At least 5 years of relevant experience in clinical demonstration, application support, or technical training focused on radiology and imaging systems such as X-Ray, C-Arm, DR, or CT equipment.
Preferably experienced in hospital imaging environments or medical device manufacturing industries.
Comprehensive understanding of radiographic imaging principles, exposure control parameters, and radiation safety protocols.

Skills Required

Fluency in English, both spoken and written, with strong presentation and interpersonal communication skills.
Thorough knowledge of radiology imaging workflows and device functionalities.
Strong analytical and troubleshooting skills in technical environments.
Ability to engage confidently with clinical staff and hospital management.
Proficiency in Microsoft Office, presentation software, and customer relationship management (CRM) tools.
Willingness to travel extensively within India and internationally for training and demonstration activities.

Performance Metrics

Quantity and effectiveness of product demonstrations delivered.
Level of customer satisfaction and quality of feedback received.
Effectiveness and thoroughness of training and documentation provided.
Decrease in user issues reported following installation.
Contributions made towards product development and readiness for market launch.

Application Engineer - Radiology

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