Google

AI Customer Engineer, Retail - Google Cloud

Google

Singapore · Full Time

Be the first to apply

Experience
10+ yrs
Salary
Openings
1
Posted
منذ 6 ساعات
Work mode
In office
Education
Bachelor's degree in a technical field or equivalent experience
Eligibility
Candidates currently authorized to work in Singapore without need for visa sponsorship are preferred.
Resume
Required to apply

Where you'll work

Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.

Job description

About the Role

Join Google Cloud as an AI Customer Engineer focused on retail, based in Singapore. In this role, you will collaborate with technical sales teams to promote Google Cloud’s AI solutions, developing prototypes, demos, and proofs-of-concept to support customer adoption and success. You will act as a trusted technical advisor to clients, aiding in sophisticated AI workloads and providing essential feedback to guide product improvements. This position demands excellent communication skills and a strong ability to tailor solutions to customer needs.

Key Responsibilities

  • Lead technical solutions for advanced AI-related workloads, working closely with sales teams throughout the customer journey from technical evaluation to implementation.
  • Create custom development and prototypes aligned with customer-specific requirements to secure stakeholder buy-in.
  • Offer expert technical consulting and maintain strong client relationships, contributing insights to develop reusable assets and solutions within the Go-To-Market team.
  • Engage with product and engineering teams to document, prioritize, and resolve customer feature requests and challenges.
  • Represent Google Cloud at customer locations, conferences, and other events as an advocate.

Candidate Requirements

  • Bachelor’s degree in a technical discipline or equivalent experience.
  • A minimum of 10 years’ experience in cloud-native architecture in customer-facing or support capacities.
  • Proven ability architecting AI-infused solutions integrating enterprise data using frameworks like Retrieval-Augmented Generation (RAG), Text-to-SQL, and semantic search.
  • Proficient in programming languages such as Python, JavaScript/TypeScript, Go, or Java to build demos, prototypes, or customer workshops.
  • Preferred experience includes building AI agents with frameworks like LangGraph, Semantic Kernel, or Google AI Agent Development Kit (ADK).
  • Familiarity with cloud services such as SaaS, iPaaS, business process automation, cloud infrastructure, AI agent technologies, and networking.
  • Experience presenting to both technical and executive audiences.
  • Knowledge of integration protocols such as OpenAPI and Model Context Protocol (MCP) and observability practices including distributed tracing, logging, and audit logging for AI applications.

Additional Information

Applicants holding current Singapore work authorization, without need for visa sponsorship, will be given priority. Google is an equal opportunity employer, committed to diversity and inclusion, and encourages applications from all qualified individuals regardless of race, gender, or other protected characteristics. Accommodations are available upon request for applicants with special needs.

Minimum education

Bachelor's Degree

Tools & software

JavaScript required TypeScript required

How they work

Communication Problem Solving Organisation Customer Focus Presentation Skills
🤖
Online · instant AI help