Account Manager - Water

About Ecolab Water

Ecolab Water, part of the global Ecolab company, is a worldwide leader in water and process management solutions. Serving over 100,000 sites globally, our offerings combine advanced chemistry, digital technologies, and deep expertise to help customers reduce water and environmental impacts while optimizing costs and performance.

Role Overview

As an Account Manager based preferably in Taranaki, New Zealand, your primary responsibility will be delivering tailored programs and services that support customers in decreasing water and energy use, enhancing product quality, boosting profitability, and preserving natural resources. You will develop strong relationships with existing clients by understanding their business needs and creating water management solutions customized to their specific operations. The position involves visiting client locations across the region, learning their processes in detail, and collaborating closely with the technical support team to devise innovative solutions. Regular travel including overnight stays is expected.

Key Responsibilities

• Design and implement customized water management programs to improve customer outcomes.
• Engage proactively with clients to understand their business drivers and needs.
• Conduct on-site visits to analyze client processes and identify opportunities for efficiency improvements.
• Collaborate with technical experts to develop and deliver innovative water-related solutions.
• Drive sales through consultative relationship-building and solution selling.
• Manage multiple client accounts effectively.

Candidate Profile

• Practical knowledge of water treatment systems.
• Experience managing several customer accounts is advantageous.
• Tertiary qualification in chemical, mechanical, industrial engineering or related field preferred.
• Strong interpersonal skills to engage with various stakeholders including senior executives.
• Effective relationship-building capabilities.
• Eagerness and ability to learn continuously.

Work Environment and Culture

Ecolab promotes a culture centered around three key behavioral shifts: prioritizing people, uniting as one ANZ team, and taking ownership of outcomes. We value diversity and inclusion and encourage talent to grow locally and globally by delivering results through teamwork.

Employee Benefits

• Flexible work arrangements to support work-life balance.
• Annual health and well-being allowance of $250.
• Bonus leave program called MY Days.
• Rewarding bonus and incentive schemes.
• Industry-leading parental leave benefits.
• Staff discounts on products.
• Access to an Ecolab holiday home located at Lake Taupo, NZ.
• Employee Stock Purchase Plan.
• Fully maintained company vehicle and necessary tools/software provided.
• Support from dedicated technical and leadership teams.
• Commitment to safety through training and personal protective equipment.
• Opportunity to contribute to cleaner water, safer food, renewable energy, and healthier environments.

Additional Information

This role requires travel within the region, often including overnight stays. Employment screening will be conducted as a part of the hiring process. Ecolab is dedicated to equal employment opportunity and fosters an inclusive workplace free from discrimination based on any legally protected characteristics.