Elsie Harmon

About

Highly organized administrative and operations professional with 15+ years of experience in remote customer support, insurance operations, online sales management, and retail leadership. Skilled in claims processing, documentation, scheduling, inventory management, compliance, data entry, and team leadership.

Experience

• Assistant Manager (Bonus Role)
  2025 – Present
• Owner
  Georgia Chic Boutique
  Jun 2010 – Present
• Pharmacy Customer Service Specialist
  Wellcare Health Insurance
  Oct 2024 – Feb 2025
• Customer Support Representative
  Intuit
  Aug 2016 – Jan 2019
• Director of Online Sales
  Money Mizer Pawn
  Jun 2013 – Aug 2023
• Receiving Manager
  Jun 2010 – Sep 2016

Education

• Associate of Applied Science
  Miller-Motte Technical College
• Certified Nursing Assistant
  Arkansas State University

Skills

• Time Management
• Problem Solving
• Scheduling
• Administrative Support
• Data entry
• Google Workspace
• Quality Assurance
• Inventory Management
• CRM
• Microsoft Office
• Documentation
• Process Improvement
• Order Processing
• Team Leadership
• Remote Collaboration
• Chat Support
• Calendar management
• Compliance
• Claims Processing
• Email Support
• Cash Reconciliation
• Customer Database Management

🏆 Achievements & awards

• Dean's List
• Best Online Sales Director · 2023