Telesales Executive

Company Overview

The company is a web solutions provider focused on turning client ideas into practical digital outcomes. Its work spans website creation, mobile app development, graphic design, content writing, internet marketing, and social media management, all aimed at supporting business growth and long-term results.

Role Overview

This opening is for an experienced Telesales Executive based in Basheerbagh, working from the office. The role involves managing both outbound and inbound calls, converting prospects into customers, and contributing to revenue growth through consistent sales performance.

Key Responsibilities

• Reach out to prospective customers through outbound calling and create new sales opportunities.
• Respond to incoming customer queries and turn leads into confirmed sales.
• Present products and services in a clear, convincing manner and resolve customer concerns.
• Follow up with prospects to move them toward closure.
• Keep customer records accurate and updated in the CRM system.
• Meet monthly and quarterly sales goals.
• Develop and preserve positive relationships with customers.
• Assess customer requirements and suggest appropriate products or services.
• Work closely with internal teams to maintain customer satisfaction.
• Prepare sales updates on a daily, weekly, and monthly basis.

Required Skills and Qualifications

• A bachelor’s degree in any field is preferred.
• 1 to 2 years of hands-on experience in telesales, telemarketing, inside sales, or customer acquisition.
• Strong verbal communication and negotiation abilities.
• Demonstrated success in meeting or exceeding sales targets.
• Working knowledge of CRM tools and MS Office.
• Good listening skills, persuasive communication, and the ability to handle objections.
• Comfortable working in a target-oriented environment.

Preferred Background

• Experience in both B2B and B2C sales is an added advantage.
• Understanding of lead generation and sales funnel processes is helpful.
• Ability to communicate in multiple languages is beneficial.

Performance Measures

• Daily number of calls completed.
• Lead-to-customer conversion rate.
• Revenue generated.
• Customer satisfaction and retention levels.
• Achievement of assigned sales targets.

Additional Information

Location: Basheerbagh

Employment Type: Full-time, work from office

Experience Required: 1 to 2 years