Technical Support Technician

Role overview

This position supports the Senior Manager by handling the control, upkeep, and tracking of key records in both paper and digital formats. The role also involves administrative support for reporting and day-to-day coordination tasks.

Core duties

• Provide day-to-day support to the Senior Manager in carrying out assigned responsibilities.
• Manage the recording, classification, archiving, registration, and distribution of documents in both hardcopy and electronic form.
• Prepare and circulate letters, reports, memorandums, schedules, and other materials for publication or presentation.
• Draft responses to correspondence when instructed.
• Handle office information with strict confidentiality.
• Oversee drawings, specifications, design records, standards, procedures, meeting minutes, supplier records, and related documentation.
• Keep an electronic backup database aligned with the paper archive for fast retrieval of correspondence and data.
• Use electronic document management software competently.
• Share contract-related and other requested information with pre-contract and post-contract teams, including routine formalities such as holiday forms.
• Carry out data entry and word processing tasks whenever needed.
• Help managers prepare reports, tables, and presentation materials.
• Scan letters and other documents, then file them electronically in the correct reference-number sequence.
• Copy, scan, and distribute documents as required.
• Store documents and drawings securely in the document control section, ensuring they remain undamaged, traceable, and well preserved.
• Maintain files and control logs according to section requirements.
• Perform any other job-related duties, instructions, or services assigned by the Authority or its representative.
• Travel to sites or other locations as needed to fulfil job duties.

Candidate profile

• Hold a university degree from a recognised institution in an appropriate discipline such as Engineering or Business, or an equivalent qualification.
• Bring at least 10 years of postgraduate experience, including work on major infrastructure projects or programmes; preference will be given to candidates with roads, aviation, structures, or rail exposure.
• Have 5 years of experience in Qatar and/or the Gulf region.
• Demonstrate strong written and spoken English and Arabic communication skills.
• A relevant professional qualification or equivalent credential is preferred.

Skills and competencies

• Strong document control and records management knowledge.
• Hands-on experience with online document control platforms such as SharePoint or Documentum.
• Proficiency with Microsoft Office applications.
• Ability to work with limited supervision.
• Experience contributing to large multidisciplinary projects.
• Excellent coordination, reporting, and documentation habits.
• Capability to support and mobilise teams effectively.
• Strong relationship-building skills across internal groups and project stakeholders.

Rewards and benefits

The organisation offers a package designed to support wellbeing and long-term career growth, including tax-free pay, insurance coverage, leave, and several additional allowances and programs.

• Tax-free salary.
• Life insurance coverage.
• Medical insurance.
• Annual leave balance.
• Company gratuity scheme.
• Discretionary bonus program.
• Annual flight contribution.
• Transportation and housing allowances.
• Access to an Employee Wellbeing Program with 24/7 support in finance, legal matters, family care, personal health, fitness, and nutrition.

About the employer

AtkinsRéalis is a global engineering services and nuclear organization focused on connecting people, data, and technology to improve infrastructure and energy systems. The company works with clients and industry partners to help shape better outcomes for people and the planet.