Team Leader

Role overview

Amazon is hiring a Team Leader for its GSF FC operations in Delhi. The position is focused on running fulfillment center activities efficiently, supporting customer experience goals, and maintaining strong operational standards for a large site or a group of smaller sites.

Key responsibilities

• Oversee end-to-end daily operations for either one major location or multiple smaller sites, including inbound and outbound workflows.
• Track customer-facing performance metrics while controlling costs and preserving team safety and morale.
• Manage team performance on an ongoing basis and create as well as execute training and development plans for associates.
• Keep improving the delivery process to achieve lasting gains in delivery performance.
• Carry out daily 4M and 5S audits at the delivery station.
• Act as the backup for the Area Manager when needed.
• Be comfortable handling both day and night shift operations.

Basic qualifications

The role calls for at least one year of experience in a customer-facing, warehousing, logistics, or manufacturing environment. Candidates must be able to speak, read, and write English fluently, and should have hands-on experience using Microsoft Office tools, especially Excel.

Preferred background

A bachelor's degree is preferred for this position.

Additional information

Amazon describes its culture as inclusive and notes that candidates needing workplace accommodation or adjustments during the application, interview, or onboarding process can seek support through the company’s accommodations process. The posting also references the company unit ASSPL - Delhi and the job ID A10416864.