Retail Associate - Hourly - Stores

About Fossil Group

Fossil Group is an international brand team focused on designing and delivering watches, jewelry, and leather goods. The company emphasizes innovation, long-term value, and a culture shaped by authenticity, grit, curiosity, humor, and impact. It seeks people who enjoy working in a diverse, global environment and who want to contribute meaningfully.

Role Summary

The Sales Associate is responsible for creating an exceptional customer experience. The role requires balancing day-to-day priorities with business needs, taking action to support sales targets, and contributing to a positive, team-oriented store atmosphere.

Core Expectations

Success in this position means acting in line with Fossil Group’s values: bringing your authentic self to work, staying resilient and driven, asking questions and looking ahead, maintaining a light-hearted approach, and making a measurable contribution to the business.

Responsibilities

• Deliver a high-quality customer experience in the store.
• Align daily activities with business goals and sales priorities.
• Work collaboratively to build a supportive and productive team environment.
• Help strengthen customer relationships and encourage brand loyalty.
• Adapt your approach based on business needs and customer expectations.

Requirements

• 1 to 2 years of retail experience, ideally in fashion retail.
• Strong commitment to excellent service for both internal and external customers.
• Professional presence with a refined and polished approach.
• Team-oriented leadership style that encourages and motivates others.
• Ability to build and maintain brand loyalty.
• Genuine interest in helping others succeed.
• Strong written, verbal, and presentation communication skills.
• Comfort working collaboratively while also self-managing effectively.
• Willingness to keep learning and adapt as needed.
• Flexible enough to adjust to changing business demands.
• Bachelor’s degree preferred.

Benefits

• Comprehensive benefits package that supports health, wellbeing, and future planning.
• Paid time off and leave options for important life events.
• Opportunities for learning, growth, and career development.
• Employee discounts on products.

Additional Information

Fossil Group promotes inclusion and collaboration, encouraging employees to contribute their individual perspectives and strengths. The company is committed to equal employment opportunity and does not discriminate on the basis of age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Candidates who require interview accommodations may contact careers@fossil.com.