Recreation Executive

About the Property

Novotel Goa Dona Sylvia Resort is a premium 5-star beach resort in South Goa, set amid 20 acres of landscaped greenery and located beside the white sands of Cavelossim Beach. The property features 181 villa-style rooms and is known for its tropical setting, relaxed atmosphere, and high-touch hospitality.

Role Overview

This full-time, on-site position in Madgaon calls for a Recreation Executive who can manage day-to-day recreation activities and facilities. The role focuses on creating a safe, welcoming, and enjoyable environment for guests while ensuring recreation services run smoothly.

Key Responsibilities

• Plan, coordinate, and run leisure, sports, and wellness activities for guests.
• Manage daily schedules and ensure recreation programs are delivered on time.
• Check and maintain equipment, venues, and activity areas to meet quality standards.
• Work with other hotel teams to support guest experiences and special events.
• Handle guest questions, feedback, and service concerns in a prompt and professional way.
• Track participation levels and guest satisfaction across recreation offerings.
• Follow health, hygiene, safety, and risk-control practices at all times.
• Support basic reporting and budget monitoring for the recreation department.

Requirements

• Proven experience planning and leading recreational, sports, or leisure activities in a hotel, resort, club, or similar setting.
• Strong customer service and communication skills for interacting with guests and addressing queries.
• Well-developed planning, scheduling, coordination, and record-keeping abilities.
• Working knowledge of safety, hygiene, and risk management for facilities such as pools, gyms, and outdoor activity areas.
• Willingness to work flexible shifts, including weekends and public holidays, depending on business needs.
• Comfortable in a guest-facing role and able to engage with people of different ages and backgrounds.
• A diploma or degree in Hospitality, Recreation Management, Sports Management, or a related discipline is preferred.
• Prior exposure to hotel, resort, or recreation operations is an advantage; first aid or lifeguard certification is a plus.

Additional Information

This is an on-site hospitality role. The position requires regular guest interaction and active involvement in recreation operations across the property.