Receptionist

Role overview

This position is for a polished Receptionist who will act as the initial contact for guests, staff, and outside callers. The role centers on managing the front desk, supporting communication flow, organizing administrative work, and keeping the workplace professional, orderly, and welcoming.

Core responsibilities

• Greet guests, help them with directions, and connect them with the right team member or department.
• Handle incoming calls with a professional manner, including answering, filtering, and transferring them as needed.
• Keep the reception area tidy, well-organized, and suitable for a professional office setting.
• Receive, sort, and manage mail, packages, and other incoming or outgoing deliveries.
• Arrange meeting room reservations and support visitor coordination.
• Maintain visitor records and follow site security and access procedures.
• Support interview coordination by welcoming candidates, assisting with scheduling, and helping HR with related administrative tasks.
• Provide day-to-day administrative assistance to different departments when requested.
• Help organize travel plans, lodging, and meeting-related logistics as needed.
• Track office consumables and raise replenishment requests when supplies run low.
• Assist with general office administration and document handling.
• Respond to questions from visitors and employees and share accurate information.

Qualifications and requirements

• A bachelor’s degree in Business Administration or a closely related discipline is required.
• At least 2 years of experience in reception, front desk, or administrative work is needed.
• Strong English communication skills are required.
• Working knowledge of Microsoft Office tools is expected.

Skills needed

• Clear verbal and written communication
• Professional customer service
• Interpersonal skills
• Organization and accuracy
• Multitasking and time management
• Telephone handling etiquette
• Front desk coordination
• Administrative support
• Problem resolution
• Confidentiality and professionalism