Receiving Officer

Position overview

The Receiving Officer at The St. Regis Singapore supports the flow of incoming and outgoing goods, mail, and packages while helping keep inventory records accurate and the receiving area secure. This is a full-time, non-management position based at 29 Tanglin Road, Singapore 247911.

Core duties

• Accept, unload, and process incoming deliveries, checking them against invoices and receiving documentation.
• Sort and stage merchandise by department, label it correctly, and send it to the right area.
• Check received stock, maintain tracking logs, and prepare inventory reports.
• Match shipping invoices with receiving records to confirm quantities are correct.
• Handle incoming and outgoing mail, parcels, and department packages.
• Keep the receiving room secure and safeguard all packages and stored items.
• Follow applicable hazardous materials shipping rules and local, state, and national regulations.
• Prepare and send out mail and packages.
• Inspect parcels on arrival to confirm quantity and condition before they are delivered to guests.
• Communicate with guests about packages that have been received.
• Maintain an accurate system for all shipping and receiving activity, including guest signatures for deliveries.
• Inform management promptly about any missing or damaged packages.

Work standards and physical requirements

• Report accidents, injuries, and unsafe conditions to the manager and complete required safety training and certifications.
• Follow company policies and procedures, maintain a neat professional appearance, and protect confidential information and company property.
• Respond to guest needs politely, positively, and promptly.
• Use clear, professional communication and proper telephone etiquette.
• Build and maintain strong working relationships with colleagues.
• Read and verify information accurately in different formats, including small print.
• Inspect tools, equipment, and machines for defects when needed.
• Be able to lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Handle objects of different sizes and weights with good hand-eye coordination and fine motor skills.
• Work in narrow, confined, elevated, uneven, slippery, or stair-based areas as needed.
• Reach above shoulder level and below the knees, including bending, twisting, pulling, and stooping.
• Carry out other duties assigned by supervisors.

Preferred qualifications

A high school diploma or GED equivalent is preferred. No prior related work experience, supervisory background, or license/certification is required.

Employer and opportunity

Marriott International promotes equal opportunity and welcomes candidates from all backgrounds, including people with disabilities and veterans, in line with applicable law. St. Regis Hotels & Resorts is a luxury brand known for refined service, signature Butler Service, and a global portfolio of hotels and resorts.