Payroll Administrator

Role overview

The Payroll Administrator will be responsible for processing payroll accurately and on time, while also assisting employees and internal teams with payroll questions and resolving pay-related issues. This position reports to the Payroll Manager, CA and is based at the Toronto, CA Support Office.

Key responsibilities

• Check all new hires in the payroll, HRIS, and time-and-attendance systems, then correct any inconsistencies found.
• Keep both digital and physical employee records organized and up to date.
• Update payroll records for employee changes, including direct deposit information.
• Set up and manage payroll tax details.
• Review worked hours in the time-and-attendance platform to confirm both exempt and non-exempt employees are paid correctly.
• Respond to payroll inquiries from internal stakeholders with a strong service mindset.
• Prepare reports for Area teams and functional leaders as needed.
• Make sure wellness time and vacation balances are recorded accurately.
• Handle employment verification requests and unemployment claims.
• Support store teams with payroll-related questions.
• Work with Area teams to settle employee pay discrepancies.
• Coordinate with the Payroll Manager or Payroll Supervisor to complete time-sensitive data entry accurately and on schedule.
• Help with special projects assigned by payroll leadership.

Requirements and qualifications

• At least 2 years of payroll experience.
• PCP certification is considered an advantage.
• Experience using Dayforce HCM and SAP, or comparable timekeeping/payroll systems, is preferred.
• Background in large, fast-moving, complex organizations with 2,000+ employees is an asset.
• Strong ability to prioritize work, manage time, maintain accuracy, and communicate effectively.
• Positive, inclusive, open to feedback, adaptable, and comfortable handling multiple tasks while learning on the job.

Additional information

H&M emphasizes inclusion and welcomes people from a wide range of backgrounds, including differences in race, ethnicity, gender, age, religion, sexual orientation, and disability. The company is guided by seven core values that have supported its success for more than 75 years. Employees can connect through Colleague Resource Groups for community and networking. The workplace encourages authenticity and self-expression, and offers access to a broad global talent network with room for career growth. Staff also receive an employee discount at H&M, & Other Stories, and COS.

Compensation

The annual salary range for this position is CAD 51,900 to CAD 59,200. H&M notes that pay may vary depending on the successful candidate’s qualifications and that the range may change in the future.

Working details

This is a full-time onsite role in Toronto, Ontario, Canada.