Night Audit (m/f/d)

About the venue

Soho House Berlin is a private members’ club and hotel housed in a protected historic building in central Berlin. The property features restaurants, a fitness studio, a rooftop pool, an on-site cinema, and a large spa area. It includes 65 rooms of different sizes, 20 flats, and four lofts. The wider Soho House network also spans locations in Berlin, Great Britain, the USA, Toronto, Barcelona, Amsterdam, Istanbul, and Mumbai.

Soho House also includes THE STORE X, a concept store and cultural platform focused on fashion, art, and design. It draws a worldwide community of creative people to 180 The Strand in London, Soho House Berlin, and Soho Farmhouse in Oxfordshire, with the goal of creating a new kind of experience-led retail space that goes beyond what customers usually expect.

Role overview

The Night Audit role combines overnight front desk service with end-of-day accounting work. The position supports guests during late hours, manages arrivals and departures, and handles guest service requests while also reviewing, reconciling, and balancing the day’s financial records.

Responsibilities

• Welcome guests arriving at night, answer calls, and handle reservation requests.
• Support guests with complaints, urgent situations, and other service needs.
• Process bills, record payments to vendors, and distribute employee checks.
• Reconcile financial accounts and investigate discrepancies.
• Count and balance cash, then record receipts accurately.
• Track down and fix accounts that do not balance.
• Maintain precise ledgers and other financial documentation.
• Assist with forecast preparation and audit-related tasks.
• Work with other departments to keep operations running smoothly and ensure a strong guest experience.
• Respond to guest issues in a timely, courteous, and professional way.
• Follow hotel rules, procedures, legal obligations, and safety standards.
• Keep the front desk area tidy and well organized.

Benefits

• Two fully paid volunteer days each calendar year for charitable activities.
• Soho Friends membership.
• Monthly film screenings in the in-house cinema with current releases.
• Monthly fitness opportunities, including cross-department sessions.
• Weekly yoga and Pilates classes.
• Half-price discount on Cowshed products.
• One fully paid moving day per year.
• Access to discounts from external providers through corporate benefits.

Data protection notice

Your application data will be stored and processed as part of the recruitment process in line with the Federal Data Protection Act.