Hostess

Company Overview

Mondrian Doha is described as a lively hospitality destination with multiple food and nightlife concepts across eight different venues on the property. The setting is positioned as energetic, social, and event-driven, serving guests for dining, celebrations, and business gatherings.

Role Summary

Working under the direction of the Restaurant Manager, or another management-appointed leader, the Hostess is expected to help deliver smooth, welcoming, and efficient food and beverage service. The role requires consistent attention to guest needs, service standards, and the overall Mondrian Doha vision.

Key Duties

• Greet prospective diners and bar guests in a warm, tactful, and professional manner at all times.
• Deliver courteous and polished service throughout every guest interaction.
• Record reservation details accurately, including the time, date, number of guests, guest name or room number, and contact information.
• Organize table assignments from the reservation book before each meal period begins.
• Coordinate effectively with management to ensure smooth operations.
• Keep up-to-date knowledge of all menu offerings.
• Set up and inspect tables before service starts.
• Clear used tables and reset them promptly for the next guests.
• Follow company processes when moving food from the kitchen to the guest.
• Maintain cleanliness and order across tables, chairs, floors, and the service station throughout service.
• Complete all assigned cleaning tasks within the required timeframes and to company standards.
• Carry out opening and closing duties thoroughly.
• Handle table maintenance with speed and efficiency.
• Stay alert, proactive, and attentive at all times.
• Demonstrate strong knowledge of product details and service procedures.

Work Standards

The position places strong emphasis on respectful guest handling, organized reservation management, close coordination with management, and consistent adherence to operational procedures and cleanliness standards.