Digital Designer

About Achieve

Achieve is a digital personal finance company focused on helping people move from financial stress to greater stability and confidence. The company builds tailored solutions using proprietary data and analytics, supporting members through personal loans, home equity loans, debt consolidation, and financial education tools. Its approach centers on empathy, care, and treating people as individuals rather than account numbers.

Role Overview

The Digital Designer will be a key member of Achieve’s Creative Team, focused on high-performing direct response creative. This role is designed for a designer who can help fuel business growth through engaging emails, ads, and other digital assets, while also contributing to brand design work when needed. The position is remote, though occasional meetings may be required in San Mateo, California and/or Tempe, Arizona.

This is a role for someone who combines visual design judgment with analytical thinking and audience insight. You’ll work closely with business stakeholders and creative teammates to shape concepts, test ideas, and create assets that support business goals and reveal what resonates with audiences.

Creative Production

You will develop attention-grabbing creative for multiple digital channels, using a mix of design, video, motion, and AI-assisted workflows. The work is expected to be visually compelling, brand-aligned, and built to test ideas that improve performance and generate learning.

Collaboration and Teamwork

The role involves regular partnership with stakeholders to clarify objectives, identify testing opportunities, and support a culture of experimentation. You’ll also contribute actively in creative discussions, share ideas, support teammates, and help maintain a collaborative environment.

Project Ownership

You will manage several assignments at once, deliver polished work on schedule, and help improve production workflows where possible. The position also calls for proactive problem-solving, strong ownership, and the ability to use AI tools thoughtfully to improve speed and output.

Advertising Strategy and Innovation

A strong understanding of channel context is important in this role. You’ll be expected to study audience mindset, targeting, competition, and platform best practices so you can produce channel-specific creative that performs well. You should also keep up with trends and help shape new testing ideas for digital design innovation.

What You Will Do

• Create high-quality, performance-focused creative in partnership with AI tools and human writers to test ideas and uncover audience insights.
• Produce eye-catching visuals, including video, editing, and motion graphics, for channels such as email, Meta, TikTok, display, native, and others.
• Assist with brand-related design work whenever business priorities require it.
• Work with stakeholders to understand goals, challenges, and opportunities for creative testing.
• Take part in brainstorming and group discussions with an engaged, solution-oriented mindset.
• Build strong relationships within the creative team and contribute generously to shared success.
• Handle multiple projects at once while maintaining quality and meeting deadlines.
• Follow production processes and help improve them or create better ones where needed.
• Use AI tools proactively to find efficiency gains and share useful methods with the team.
• Take full ownership of projects and keep them moving forward through obstacles.
• Ensure all work follows brand standards as well as legal and regulatory requirements.
• Study each advertising channel to better understand audience behavior, targeting, competition, and best practices.
• Drive creative experimentation by identifying test opportunities and contributing new hypothesis ideas.

Qualifications

• At least 2 years of experience creating direct response creative, including emails, digital ads, landing pages, or similar acquisition experiences.
• A portfolio that shows a range of work, preferably including email and brand design plus other direct response examples.
• A bachelor’s degree or higher in a relevant discipline.
• Comfort using Adobe Creative Suite, Microsoft Office, and Google Workspace.
• Experience using AI tools to improve efficiency and increase output.
• A learning mindset and willingness to apply feedback and insights to design decisions.
• Strong organization, multitasking ability, and comfort working against tight deadlines.
• Capacity to produce substantial volumes of work effectively in a remote, team-based setting.
• Clear communication and presentation skills, including the ability to explain creative decisions to non-design audiences.
• Understanding of marketing performance metrics and KPIs.

Preferred Experience

• Background in a performance creative environment with frequent iteration and testing.
• Experience in financial services or another heavily regulated industry.
• Hands-on experience with email design, render troubleshooting, and developer collaboration for implementation.
• Working knowledge of Figma, CSS, and HTML.
• Experience creating assets for Meta, TikTok, and other social platforms.
• Interest in expanding video production, editing, and motion graphics skills using tools such as Adobe Premiere and After Effects.
• A friendly, team-oriented approach with a balanced sense of humor and professionalism.

Additional Benefits and Information

• Remote and hybrid work options are available.
• 401(k) plan with employer match.
• Medical, dental, and vision coverage, plus HSA and FSA options.
• Competitive vacation and sick leave, along with dedicated volunteer days.
• Wellness support through an Employee Assistance Program, Talkspace, and fitness discounts.
• Up to $5,250 in reimbursement for eligible education expenses.
• Pet care discounts for employees’ animals.
• Financial assistance through the Achieve Care Fund during periods of hardship.
• Commitment to inclusion and belonging through six employee resource groups.

Company Commitment

Achieve supports millions of people as they work toward a stronger financial future. The company operates with a large remote and hybrid workforce across the United States, with hubs in Arizona, California, and Texas, and continues to expand flexible work opportunities. It aims to offer meaningful careers where employees can make an impact, feel a sense of belonging, and prioritize their well-being.

Agency Notice

Achieve does not accept unsolicited resumes or candidate profiles from agencies or search firms. Any outreach regarding staffing services or candidates should go directly to Talent Acquisition. Unsolicited submissions may be considered without any obligation to pay fees unless a contract has been signed by Achieve’s Talent Acquisition leader.