Delivery Partner - Vadodara (US Shift)

About the Company

Magnit provides technology-enabled workforce solutions that help leading global organizations manage contingent talent with greater speed, flexibility, visibility, and control. Its integrated workforce management platform combines data, software, intelligence, and services to support changing business needs and workforce strategy.

Role Overview

This position is central to delivering a smooth experience for both clients and contractors during the full assignment lifecycle and requisition fulfillment process. It requires a solid grasp of contingent workforce practices, recruiting basics, employee relations, co-employment concepts, and VMS/HRIS tools. The role acts as a main point of contact for contractors, client teams, suppliers, and internal stakeholders to ensure efficient service and strong workforce outcomes.

The ideal candidate should bring 5+ years of experience in staffing operations, HR/recruitment, or MSP environments, along with strong communication, judgment, negotiation, and analytical skills.

Key Responsibilities

• Handle requisition fulfillment end to end through the contingent worker VMS, including creating requisitions where needed and supporting market analysis.
• Work closely with hiring managers to clarify requisition needs and share the right information with approved suppliers.
• Choose suitable suppliers, send requisitions, and where needed, run spotlight calls to improve hiring outcomes.
• Ensure supplier compliance by clearly communicating program rules and partnership expectations.
• Coordinate communication among candidates, staffing suppliers, and hiring managers while maintaining program compliance.
• Review candidate submissions, prepare shortlists, evaluate fit, and negotiate offers to help secure the right talent.
• Act as a primary contact for contractors and client managers.
• Support onboarding through orientation sessions and regular check-ins for new hires.
• Respond to and resolve questions from clients, suppliers, and contractors, escalating issues to internal leaders when required.
• Work with the Account Management team to align on client expectations and priorities.
• Maintain service quality and support daily account operations in line with the Scope of Work and contractual commitments.
• Serve as a subject matter expert on contingent workforce topics such as onboarding, worker classification, employee relations, immigration and visa types, payroll, and assignment completion procedures.
• Use sound judgment in employee relations situations and coach client managers to reduce risk and improve collaboration.
• Address contractor or supplier performance concerns and work toward timely resolution.
• Coordinate with internal and cross-functional teams to keep operations running efficiently.
• Build working knowledge of client VMS/HRIS platforms and troubleshoot complex issues related to payroll, billing, and employee records.
• Keep VMS records accurate and complete at all times.
• Track project spending, conduct quality calls to collect worker feedback, and help ensure work stays on schedule and within budget where applicable.
• Handle projects and ad hoc reports as needed.

Requirements

• Bachelor’s degree or equivalent practical experience.
• At least 5 years of relevant experience in staffing operations, HR/recruitment, or MSP is preferred.
• Working knowledge of MS Office applications, including Outlook, Excel, and Word.
• Strong written and verbal communication skills with the ability to engage effectively across different levels of the organization.
• Good customer service, administrative, time management, and organizational skills.
• Strong attention to detail, critical thinking, problem-solving ability, urgency, and a can-do attitude.

Perks and Benefits

• Competitive paid time off and employee benefits package.
• Medical, dental, and vision coverage.
• Retirement planning support.
• Discounts and perks on tickets, travel, merchandise, and more.
• Opportunities to contribute to charitable causes, with matched employee donations.
• Support for corporate volunteering hours.
• Growth and development opportunities in a high-growth environment.

Additional Information

The responsibilities may vary depending on team size and may focus on a specific product line such as employer of record, staffing desk, or SOW, or may span multiple product lines.

Magnit is committed to diversity, inclusion, and equal opportunity in the workplace. By applying, candidates consent to the safe storage and management of personal data in line with the company’s privacy practices.