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Customer Support Specialist

FAST FIT EMS

Riyadh Region · 全职

抢先申请

经验
任何
薪水
职位空缺
1
发布
2周前
工作模式
在办公室
学历
本科以上学历优先
合格
Candidates interested in working in the fitness industry and eager to contribute positively to customers' lives can apply. Applicants without a bachelor's degree may still be considered, as the company offers internal training.
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职位描述

Role Overview

FAST FIT EMS is hiring customer-facing team members to support its reception and service operations in Saudi Arabia. The company is a leading EMS fitness provider with 11 branches in Jeddah, Riyadh, and Khobar, and offers a lively workplace along with strong employee benefits.

About the Company

Established in 2019, FAST FIT EMS Fitness has expanded quickly into one of the best-known names in the fitness space. With 11 clubs across major Saudi cities, the business focuses on high-quality EMS training while creating room for employee development and advancement.

Key Responsibilities

  • Respond to customer inquiries by phone and email in both Arabic and English.
  • Communicate clearly and professionally in speaking and writing.
  • Manage calls effectively, listen actively, and handle customer contact smoothly.
  • Juggle multiple tasks, set priorities, and organize time well.
  • Stay composed and effective when working under pressure.
  • Help maintain a positive and supportive workplace culture.
  • Interact with customers and colleagues politely and professionally at all times.

Requirements

  • A bachelor's degree is preferred, though applicants without one may still be considered.
  • Genuine interest in helping customers and answering their queries.
  • Strong interpersonal and communication abilities.
  • Comfort working in a busy, fast-moving setting.
  • Professional presentation and a polished manner.

Training and Growth

FAST FIT EMS provides internal training for selected candidates, including those without a bachelor’s degree, so they can gain the skills needed to succeed in the role.

Benefits

  • Attractive salary package with benefits and incentives.
  • Medical coverage.
  • A positive and supportive work environment.
  • Role-specific training.
  • Room for career progression.
  • Exposure to global-level opportunities.
  • 30 days of paid annual leave.

Additional Information

Candidates who are enthusiastic about the fitness industry and motivated to make a meaningful difference in people’s lives are encouraged to apply. This role is based in the Riyadh Region and is a full-time onsite position.

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