Cashier

About the Company

Accor describes itself as a global hospitality group that values individuality, learning, and growth. The organization emphasizes a workplace where people can develop their potential, find purpose in their work, and contribute to shaping the future of hospitality. It also promotes a culture of openness, ambition, and doing meaningful work.

Role Overview

The Cashier will support guest-facing operations in a luxury hotel environment in Dubai. This role focuses on accurate payment handling, courteous service, and maintaining smooth billing and guest support across hotel services.

Key Responsibilities

• Welcome guests in a polished and professional manner that reflects high-end hospitality standards.
• Process charges for rooms, dining, spa, and other hotel services through the property’s POS system.
• Accept and reconcile payments made by cash, credit card, and debit card with a high level of accuracy.
• Share helpful information about the hotel’s facilities, services, and nearby attractions to support the guest experience.
• Respond to billing questions and resolve discrepancies quickly and respectfully, escalating more complex matters when needed.
• Keep the cashier station tidy, well arranged, and aligned with the hotel’s presentation and cleanliness expectations.
• Support check-in and check-out activities to help ensure a seamless guest journey.

Requirements

• Prior experience working as a cashier or in a guest-facing role, ideally in a luxury hotel or hospitality setting.
• Strong verbal communication and interpersonal abilities with a service-oriented approach.
• Good organizational skills and close attention to detail, especially in a busy, fast-moving environment.
• Ability to maintain accuracy while handling transactions and assisting guests.

Additional Information

The employer highlights several benefits, including a staff discount card with reduced rates at Accor properties worldwide, access to learning and development programs through its Academies, and opportunities to grow within the hotel and across the wider organization. Employees may also take part in corporate social responsibility initiatives such as Planet 21.

Work Environment

This is an on-site full-time position based in Dubai, Dubai, United Arab Emirates.