Waiter/Waitress - Berlin

About the Company

Big Mamma is a French-Italian restaurant group created by Victor Lugger and Tigrane Seydoux. In the last decade, the company has launched 34 restaurants across Europe, including France, Monaco, England, Spain, Germany, Belgium, and Italy.

The brand’s purpose is to serve fully homemade, authentic Italian food in beautifully designed venues, delivered with warmth and a big smile.

Role Overview

The team is looking for a Waiter/Waitress to join the floor crew in Berlin on a full-time, permanent basis.

Key Responsibilities

Your main focus will be the guest experience within your assigned section, from greeting and guiding guests through the service flow to recommending dishes and drinks, suggesting add-ons, and handling payments. You will need to know the food, wine, and cocktail range in detail, support the opening and closing of the dining area, and keep the floor clean, organised, and aligned with health and safety standards. The role also calls for a friendly, energetic presence that helps create memorable moments for guests, supports teammates during busy service, and approaches challenges with a practical, solutions-first mindset.

Skills and Experience

Success in this role requires a naturally warm personality, a genuine enthusiasm for Italian cuisine, strong teamwork, and a proactive approach. You should be comfortable communicating with guests, able to deliver excellent customer service, and bring prior experience as a waiter/waitress in a high-volume restaurant. Availability on evenings and weekends is also important.

Offer and Benefits

This position comes with a permanent full-time contract, competitive pay plus tips, a meal during shift, 25 days of vacation, staff discounts at the group’s restaurants, and strong opportunities for career growth as well as internal and international mobility.

Equal Opportunity Statement

The employer welcomes applications from qualified candidates and considers all applicants fairly, regardless of sex, gender identity, sexual orientation, colour, religion, national origin, disability, age, or other legally protected characteristics.