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Position Overview

Hyroad International Africa Company Ltd is seeking a System Administrator to take complete ownership of the Donsheng system within the Operations / Administration function in Dar Es Salaam, Tanzania. The role reports to the Operations Manager and Finance Manager.

This position is responsible for overseeing all system-driven financial and operational transactions with a strong focus on accuracy, control, compliance, and smooth daily execution. It also includes support for payment processing, reporting, logistics coordination, and real-time communication with clients.

Role Authority

May raise system transactions and payment requests within the approved limits assigned to the role.
Must check that every entry is correct before it is sent for approval.
Serves as the main controller of system data related to operations and payments.

Key Responsibilities

Oversee the Donsheng platform for all operational and financial activities end to end.
Make sure every system entry is complete, correctly categorized, and accurate to 100%.
Track workflow in the system and confirm that each transaction follows the proper sequence.
Spot errors or mismatches quickly and resolve them without delay.
Raise, monitor, and follow up on client payments, supplier payments, and operating expenses.
Ensure each payment request has complete supporting documents that have been checked and verified.
Work with Finance on approvals, reconciliations, and prompt payment execution.
Keep transaction records organized and ready for audit review.
Support daily logistics and clearing activities by keeping system records updated correctly.
Coordinate with the Operations team so shipment and service updates reflect current status in real time.
Help remove bottlenecks by tracking operational issues and following up until they are closed.
Prepare and refresh daily, weekly, and monthly operational and financial reports.
Produce system-based management reports that support decision-making.
Ensure reports are submitted on time and match company quality standards.
Maintain both digital and physical filing for all records generated through the system.
Share updates with clients through WeChat groups and other communication channels in a clear, professional way.
Send reports, payment progress updates, and shipment status updates promptly.
Respond quickly and effectively to client questions about transactions and operations.
Follow company policies and financial procedures for every system transaction.
Protect confidential financial, operational, and client information at all times.
Help strengthen internal controls by avoiding errors, duplicate entries, and unauthorized transactions.
Support internal and external audits by providing accurate system records.
Look for ways to improve how the system is used and recommend better processes.
Support automation and streamlining of reporting and transaction workflows.
Contribute to ongoing improvements in administrative and operational procedures.
Provide general administrative support to the Operations and Administration teams.
Help coordinate across departments to keep work moving smoothly.
Carry out any other duties assigned by management.

Performance Indicators

100% error-free system entries.
Payments initiated and followed up in a timely manner.
Daily and periodic reports delivered on schedule.
No missing or unverified documentation.
Consistent and timely client communication.
Full compliance with company procedures and controls.

Qualifications and Experience

Diploma or degree in Business Administration, Logistics, Finance, or a related discipline.
At least 1 to 3 years of experience in logistics, operations, or system-based roles.
Experience handling payments or financial coordination will be an added benefit.

Skills and Competencies

Strong computer skills, including Excel, reporting tools, and system-based operations.
Excellent attention to detail and a high level of accuracy.
Good organization and record management abilities.
Strong verbal and written communication skills.
Interpersonal skills for working with clients, suppliers, and internal teams.
Ability to manage multiple tasks and perform well under pressure.
Analytical thinking and problem-solving ability.

Added Advantages

Exposure to logistics or clearing and forwarding operations.
Experience working with Chinese systems or international teams.
Basic understanding of finance processes and supporting documentation.

Working Relationships

Internal: Operations, Finance, and Administration departments.
External: Clients, suppliers, and service providers.

Ideal Candidate Profile

The right candidate will be dependable, highly organized, and detail-focused, with the ability to manage financial transactions and operational coordination efficiently. Professional client communication and consistent adherence to company procedures are essential.

System Administrator – Donsheng System