Remote Data Entry - Product Support

About the role

RG&T Solutions is hiring a meticulous Remote Data Entry - Product Support specialist to help manage product information and assist customers. The role is anchored in Minot, North Dakota, while allowing remote work flexibility.

Key responsibilities

• Enter, revise, and keep product records accurate and up to date across company databases.
• Handle product-related troubleshooting and respond to customer support needs in a timely manner.
• Work with teams across different functions to preserve data accuracy and consistency.
• Prepare reports and review information to spot patterns, variances, and data issues.
• Document workflows, procedures, and support actions for future reference.

Skills and qualifications

• High precision and strong concentration when handling data entry tasks.
• Clear written and spoken communication.
• Working knowledge of MS Office tools, particularly Excel, along with data management applications.
• Ability to stay organized, work without close supervision, and manage time well.
• A practical, solution-focused mindset with an emphasis on customer experience.

Compensation and benefits

The position pays $45 per hour and includes the advantages of remote working, a competitive pay rate, chances for career development, and a collaborative team environment with continued training.