Product Manager

Role overview

In this position, you will help scale a major product so it can better support a growing seller base. The role focuses on improving customer engagement by taking product ideas from early concept through full delivery.

Business context

Aditya Birla Capital operates across several large business lines, including lending, life insurance, health insurance, insurance booking, mutual funds, housing finance, wealth management, insurance advisory services, retail broking, and distribution of third-party products. This role exists to strengthen the value of centrally integrated strategic alliances and fintech partnerships across the group so the overall business can gain the best possible economics.

Key challenges

• Build strong digital platforms in a market where competitors have already advanced their product capabilities.
• Bring together Digital Heads and their teams so ABC Digital guidelines are implemented consistently and the user interface and user experience stay aligned.
• Work within a largely traditional technology environment while still delivering modern, agile solutions for newer digital experiences.
• Develop deep empathy for sellers so product plans and solutions reflect their real needs.
• Work closely with Engineering, Design, Data Science, Marketing, Finance, Legal, Compliance, and Risk teams.

Core accountabilities

• Shape product development and enhancement plans for existing products, including solutions built on current platforms or through APIs on partner pages.
• Partner with product teams, BSG-IT, and other stakeholders to define channel requirements and move them into development.
• Track development progress end to end to help ensure timely delivery.
• Test new features for bugs and process gaps, then drive corrective action where needed.
• Continuously improve product features so they stay relevant and effective.
• Support journey management for multiple products and help ensure smooth delivery of project journeys.
• Use business projections to prioritize and align projects.
• Review channel feedback and convert it into improvements in digital experience.
• Benchmark managed products against competitor offerings in features, processes, capabilities, and UI/UX.
• Ensure projects and processes are taken live successfully, while coordinating execution from concept initiation through go-live.

Additional notes

This role emphasizes product lifecycle ownership, journey improvement, cross-functional coordination, competitive benchmarking, and release management across digital products.