Pest Technician

About the Company

Western Exterminator Company is part of the Rentokil family of businesses, a worldwide pest control leader serving customers in more than 90 countries. The company supports both residential and business clients across many industries and focuses on its mission to protect people, improve lives, and help preserve the planet.

Full-time employees are eligible for benefits starting on day one with no waiting period.

Role Overview

This position is centered on delivering professional pest management services for residential customers. The technician will inspect homes, identify the type and source of infestations, apply suitable treatment methods, and recommend preventive steps to reduce the chance of recurring pest problems, all while working safely and maintaining good communication with customers.

Key Duties

• Inspect customer properties carefully to spot pest activity, damage, and potential entry points.
• Use approved pest control tools and materials such as chemicals, baits, and traps in line with safety standards.
• Guide customers on prevention practices and explain how to keep their homes pest-free.
• Develop strong customer relationships, arrange and confirm appointments, support sales with existing customers, and help grow business with new customers.
• Keep pest control equipment maintained, supplied, and functioning properly.
• Follow all local, state, and federal rules related to pest control products and safety.
• Operate a company-provided service vehicle safely; routine maintenance is handled by the company.

Working Conditions

• Work may involve tight areas such as basements, attics, crawl spaces, narrow aisles, and passageways.
• Exposure may include animals, insects, termites, mechanical parts, vehicles, electrical current, heights, scaffolding, fumes, dust, and chemicals; training is provided for safe handling.
• Work is performed both indoors and outdoors in local weather conditions, with company-issued weather gear.
• The job requires frequent movement, including sitting, climbing, balancing, stooping, kneeling, crouching, crawling, and moving up and down stairs, ladders, scaffolding, ramps, and poles.
• Personal protective equipment, including an OSHA-compliant respirator, must be worn.

Requirements

• Must be clean-shaven for safety reasons so a respirator can seal properly.
• High school diploma or GED, or an equivalent mix of education, training, and related experience.
• Valid driver’s license from the state of residence.
• Any licenses or certifications required by federal, state, or local authorities; the company covers these where applicable.
• Availability to work Monday through Friday, with weekends as needed.
• Willingness to learn and build knowledge across all areas of pest control.
• Strong reading, writing, and speaking communication skills.
• Basic math ability for tasks such as following product-mixing instructions on labels.
• Customer-facing experience is preferred.

Benefits

• Day-one benefits eligibility for full-time colleagues, with no waiting period.
• Medical, dental, vision, disability, and life insurance coverage, plus additional health-related offerings.
• Immediate benefits enrollment upon hire for full-time colleagues.
• 401(k) retirement plan with company matching contributions.
• Vacation time, sick leave, company-paid holidays, and floating holidays.
• Training, development programs, and multiple paths for career growth.
• Tuition reimbursement for full-time colleagues.
• Performance-based incentives in many roles.
• A workplace culture that values health, safety, flexibility, and promotion from within.

Additional Information

This is a drug-free workplace. The employer complies with federal, state, and local laws governing employment of qualified individuals with disabilities. Applicants may receive initial text messages from systems used during recruitment and hiring; message and data rates may apply, and communication preferences can be managed later. Legal notices for California residents and Massachusetts applicants were also included in the source information.

Equal Opportunity and Compliance

The company states that it follows applicable employment laws and regulations. It also notes that Massachusetts law prohibits requiring or administering a lie detector test as a condition of employment or continued employment.