Payroll Administrator

Role overview

Join Cintra’s Outsourced Payroll team in Newcastle upon Tyne as a Payroll Administrator. The company is known for its award-winning payroll software supporting more than 1,000 clients. This position suits someone who enjoys working accurately, values detail, and wants to grow their payroll expertise within a supportive, experienced team.

Cintra was recognised as Payroll Service Provider of the Year 2025 at the CIPP Annual Excellence Awards. The role offers chances to build professionally, work with a collaborative team, and contribute to a business that places strong value on employee development.

The office is based in Hoults Yard on the edge of the Ouseburn Valley, an area known for its creative atmosphere, heritage, and active social scene.

What makes this position stand out

This role is designed for someone who takes pride in getting work right the first time, spots details others may miss, and brings a constructive, positive attitude to the workplace. You will manage your own set of client payrolls from beginning to end, collaborate with a close team, and make a real contribution from day one while strengthening your technical payroll knowledge.

Key duties

• Run a portfolio of client payrolls from start to finish, ensuring work is accurate, organised, and completed to deadline.
• Prepare employee paperwork and submit RTI and pension reports for clients.
• Handle HMRC and third-party payments and produce statutory payment schedules.
• Complete manual payroll calculations for starters, leavers, tax, National Insurance, student loans, pensions, apprenticeship levy, employment allowance, and Small Employers’ Relief.
• Use data imports to improve processing efficiency and expand your technical ability.
• Communicate directly with clients and HMRC in a clear, professional, and proactive manner.

Person profile

The ideal candidate is naturally meticulous, motivated to keep learning, and able to stay composed under pressure. Payroll accuracy is essential, so the role needs someone who works carefully, stays calm when deadlines tighten, and consistently maintains high standards.

Requirements

• Minimum of 1 year’s experience handling payroll end to end, with a strong interest in developing further.
• Solid understanding of HMRC rules, statutory payments, and pension and auto-enrolment requirements.
• Strong numerical ability and excellent attention to detail.
• Confident user of Microsoft Excel and Outlook.
• Experience in a client-facing role, with strong written and spoken communication skills.
• Able to remain steady and resilient when working to tight deadlines.
• Capable of working independently and managing your workload within agreed timeframes.
• A collaborative team player with a strong work ethic and a willingness to keep developing.
• Desirable: CIPP qualification or equivalent payroll study in progress or already completed.

Benefits

• Hybrid and flexible working options to support work-life balance.
• Employer pension contribution matched up to 5%.
• Wellbeing support through a company-funded health plan, health checks, and an employee assistance programme.
• Onsite parking.
• Additional employee benefits.
• Ongoing learning and development opportunities designed to support career progression.

Additional information

Application deadline: 2 July 2026.

Department: Outsourced Payroll.

Location: Newcastle upon Tyne.

The company provides regular training to keep knowledge current, sharpen skills, and build confidence. Further role details are available in the job description. Unsolicited CVs from agencies will not be accepted for this position. The employer may close the advert early if there is a high number of applications.