Operations Analyst - Entry to Mid Level

Role overview

We are looking for a meticulous, analytical Operations Analyst to join the team at an entry to mid-level capacity. The position focuses on improving operational performance, strengthening internal processes, and using data to guide business decisions across the organization.

What you will do

• Review operational workflows, procedures, and performance information to uncover patterns, bottlenecks, and improvement opportunities.
• Gather, check, and interpret operational data from a variety of sources.
• Build reports, dashboards, KPI scorecards, and presentation materials for management.
• Track operational metrics and turn findings into insights that support decision-making.
• Perform root-cause analysis and suggest corrective as well as preventive actions.
• Contribute to process enhancement, automation, and operational efficiency projects.
• Work with teams across operations, finance, HR, IT, logistics, and customer service.
• Assist with planning, execution, monitoring, and evaluation of projects.
• Create and update SOPs, workflow documents, and other operational records.
• Support forecasting, resource planning, capacity analysis, and productivity reviews.
• Maintain accuracy, consistency, and reliability in operational data and reporting.
• Take part in continuous-improvement efforts aimed at strengthening overall effectiveness.

What we are looking for

• Prior exposure to operations, business analysis, process improvement, data analysis, or a similar area is preferred.
• Strong capability in analytical thinking, problem-solving, and critical reasoning.
• Hands-on proficiency in Microsoft Excel for analysis, reporting, and visualization.
• Working knowledge of tools such as Power BI, Tableau, SQL, or comparable analytics platforms is an advantage.
• Understanding of business operations, workflows, and performance measurement concepts.
• Strong precision and comfort working with large datasets.
• Good communication, presentation, and stakeholder coordination skills.
• Ability to juggle multiple priorities in a fast-moving environment.
• Well-developed organizational and documentation skills.
• A bachelor’s degree in Business Administration, Operations Management, Economics, Engineering, Data Analytics, Finance, or a related discipline is preferred.

What’s on offer

• Hands-on exposure to operational improvement and business performance initiatives.
• The chance to collaborate closely with cross-functional teams and leadership.
• Potential career growth into roles such as Senior Operations Analyst, Business Analyst, Operations Manager, Strategy Analyst, Project Manager, or Continuous Improvement Specialist.
• A collaborative workplace with a strong focus on data and performance.
• Training, mentorship, and professional development support.
• Competitive compensation and a comprehensive benefits package.

Additional information

This is a full-time onsite role based in the United States. The position is at entry to mid level. No application deadline, start date, or vacancy count was specified.