Operations Administrator

About the Company

Pittman, now part of Bunzl PLC, is a major distributor supporting customers throughout Ireland, the UK, and overseas markets. With continued business growth, the operations function is being expanded to keep pace with rising customer demand and to further strengthen day-to-day operational support.

Role Overview

This position is ideal for a well-organized, proactive administrator who can help coordinate customer orders, handle communications, and support operational activity across the business. It offers a strong opportunity to develop a career in operations while gaining hands-on exposure to multiple parts of the organization.

Key Responsibilities

• Respond to incoming customer phone calls, emails, and general enquiries.
• Serve as the main contact for communication between customers and internal teams.
• Help route and coordinate responses across departments so customer issues are resolved quickly.
• Assist with processing and managing customer orders, including dropship orders.
• Track live orders each day to maintain order accuracy, meet delivery schedules, and support customer satisfaction.
• Support transport arrangements and freight booking activity.
• Work alongside the Distribution Centre team to assist with fulfilment operations.
• Look for ways to improve processes and increase operational efficiency.
• Provide general administrative and coordination support to the Operations team as needed.

Candidate Profile

The company is seeking someone with prior experience in administration, operations support, customer service, or coordination. The role requires strong organization, attention to detail, clear communication, and the confidence to manage tasks independently. The successful candidate should be able to prioritize effectively in a busy environment, have solid computer literacy, and bring a positive attitude with a willingness to learn and grow.

Offer and Compensation

This role comes with a competitive salary of €30,000 to €36,000 per year, along with training and development support, exposure to a range of operational activities, a collaborative workplace, and opportunities for progression within Pittman and the wider Bunzl Group.

Additional Information

Applicants who enjoy a fast-moving environment and take pride in delivering excellent customer service are encouraged to apply. This role is based in Athy, County Kildare, Ireland.