Installation Coordinator

Role overview

G.James Windows & Doors in Narangba manufactures, supplies, and installs aluminium windows and doors for residential and commercial building projects across North Brisbane and nearby regions. The business is looking for a driven Installation Coordinator who can keep schedules organised, coordinate labour effectively, and help ensure customer needs are met while factory capacity is used efficiently.

G. James Glass and Aluminium is a long-established Australian family-owned organisation with more than 1,800 employees nationwide. The company places a strong focus on quality, stability, and staff development.

What the role involves

• Organise, plan, and coordinate installation and service crews so work is completed on schedule and in line with Australian Standards.
• Work closely with production and factory teams to make sure jobs are completed fully and delivered on time.
• Keep installation timetables current and aligned with customer needs and business priorities.
• Stay in regular contact with customers to set expectations and manage installation timing.
• Support strong quality results by reducing rework and improving customer satisfaction.
• Contribute to team safety, performance, and efficiency while following company policies and procedures.

About you

You should be a practical, organised professional who enjoys managing moving parts and taking ownership of outcomes. Experience in windows, construction, manufacturing, or service-oriented environments is preferred. You’ll need solid admin and customer service capability, confidence with computer systems, and the ability to learn new software quickly. Strong written and verbal communication, excellent attention to detail, time management, and problem-solving skills are important. A proactive approach and a genuine focus on customer relationships will help you succeed in this role.

Benefits

• Full training on G.James systems and products will be provided.
• This is a permanent full-time role based in Narangba.
• Pay will be competitive and matched to your experience.
• Enjoy the security of working for a respected, long-running Australian family business.
• There are opportunities to grow your career across the wider G.James Group.
• Health insurance discounts through BUPA and access to TELUS Health employee assistance support are available.
• Free parking is provided on site.

Additional information

Applicants must be willing to complete a pre-employment medical assessment as well as drug and alcohol screening before employment begins.

G.James is an equal opportunity employer.

The company is celebrating 109 years in 2026.

Agency submissions are not being accepted at this time.

How to apply

Submit a resume and cover letter for consideration.