Inbound Sales Development Representative, UK

About the company

Attensi is a Norway-born global business focused on gamified simulation training. Established in 2012, the company has expanded rapidly and now supports leading brands across more than 150 countries in 50 languages. Its customer base includes major names in professional services, insurance, consulting, hospitality, retail, and pharmaceuticals.

The organisation has more than 200 team members across London, Oslo, and Boston, with 75 based in London. Backed by recent investment, the commercial team is continuing to scale and take on new growth opportunities.

About the role

Attensi is hiring an Inbound Sales Development Representative to strengthen its commercial team. The role focuses on working with inbound prospects who have already shown interest, creating a strong first impression, following up with unresponsive leads, and helping move those opportunities toward qualified sales conversations.

This position sits within Revenue Operations, the part of the business that connects Sales and Marketing and helps ensure a smooth customer journey. You will support the earliest stage of the sales process by understanding prospect needs, qualifying opportunities, and routing them to the right Business Development colleagues.

The role is designed to build a solid foundation for a career in SaaS, with experience that can support future moves into sales, customer-facing, and commercial roles.

Key responsibilities

• Respond to inbound interest coming from marketing activity, website enquiries, and events.
• Make prompt contact through calls and email to deliver a smooth first interaction with Attensi.
• Assess prospects by learning about their company, priorities, and pain points.
• Arrange qualified discovery meetings for Business Development Directors.
• Keep CRM records accurate and up to date as leads move through the funnel.
• Help nurture early-stage opportunities so prospects remain engaged.
• Partner with marketing to share feedback on lead quality and campaign results.
• Work with the sales team to improve conversion from enquiry to qualified pipeline.
• Collaborate with Revenue Operations to refine lead management and introduce advanced AI into workflows.
• Handle inbound opportunities across global regions, including the US, which may require flexible hours or shift coverage to support time zones.

What the company is looking for

• Someone with strong communication skills and confidence in speaking with people.
• A professional telephone manner and comfort handling calls.
• Curiosity about how businesses operate and the challenges they face.
• A service-first mindset with an emphasis on positive customer experience.
• Good organisation and the ability to manage several conversations at different stages.
• Ambition to build a career in sales, business development, or customer success.
• Comfort working in a fast-moving, high-growth environment.
• Recent graduates seeking their first opportunity, or candidates with 1–2 years in a customer-facing position such as sales, SDR, customer success, support, hospitality, or retail.
• Experience speaking with customers or clients in a professional setting.
• Fluent English, both written and spoken; additional languages are considered an advantage.

What you can expect

You will join a fast-growing scale-up with a global presence and a collaborative, open culture. The company offers a varied and challenging role, opportunities to grow over time, and a workplace filled with people from diverse academic and cultural backgrounds.

The environment is energetic and social, combining ambitious work with regular team activities such as social events, sporting activities, drinks after work, parties, game nights, and company trips to the Norwegian headquarters or other destinations.

Additional information

The role involves supporting inbound opportunities in the UK, Europe, and the US. Working patterns may need to be flexible to align with different time zones.

Attensi describes its team members as “Game Changers” and invites applicants who want to contribute to its continued growth.