Human Resource Manager

Role Summary

itD is hiring a Human Resource Manager to strengthen workplace fairness and employee advocacy through complex employee relations investigations, trusted guidance on employment matters, and close coordination with stakeholders to maintain a respectful, compliant work environment. This position calls for substantial experience in employee relations, workplace investigations, and HR advisory work, along with a history of handling difficult employee matters, shaping leadership decisions, and supporting consistent, fair outcomes.

Location and Duration

This is a remote role based in the United States. Candidates may live in any U.S. time zone, with a preference for someone who can work closely with a manager and team operating in Pacific Time. The assignment runs for 14 months.

Benefits and Hiring Terms

The role includes comprehensive medical coverage, a 401(k) plan, paid holidays, and additional benefits. At this time, only direct W2 candidates are being considered, and sponsorship is not available.

Key Responsibilities

• Lead employee relations investigations and advise on suitable next steps in line with company policies, procedures, and employment practices.
• Handle a large volume of employee relations matters from intake to final resolution, with consistent communication, documentation, and closure.
• Keep case files, investigation notes, and supporting records accurate and complete.
• Guide managers, HR partners, and other stakeholders on employee relations concerns, policy application, and disciplinary decisions.
• Coach employees and leaders through sensitive workplace situations while balancing employee advocacy with business requirements.
• Work with legal, HR, and other teams to evaluate risk, address workplace issues, and apply policies consistently.
• Create and present training, presentations, and learning materials on employee relations programs and best practices.
• Contribute to the improvement, rollout, and ongoing refinement of employee relations programs and processes.
• Communicate clearly with stakeholders at every level, including senior and executive leaders.
• Use new technologies and AI-supported tools to increase efficiency while protecting employee experience and workplace culture.

Internal Expectations

• Take part in regular internal practice-community meetings.
• Partner with the itD practice team on industry thought leadership.
• Produce client case studies and learning content such as blogs and media materials.
• Develop materials that support the Digital Transformation practice.
• Participate in internal itD networking events, both in person and online.
• Work with leadership on opportunities for accelerated career growth.

Required Background

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related discipline, or equivalent practical experience.
• At least 6 years of experience in Human Resources and/or Employee Relations.
• Minimum 3 years of experience leading workplace or employee relations investigations.
• At least 2 years supporting employees in a multinational organization.
• Experience managing complex employee relations issues and high-volume case queues.
• Strong understanding of employee relations practices, workplace investigations, policy interpretation, and disciplinary procedures.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Excellent written and verbal communication skills, with the ability to work effectively across all organizational levels.
• Sound judgment, discretion, and professionalism when handling sensitive matters.

Preferred Background

• Experience with HR Acuity or similar employee relations case-management systems.
• Proven ability to work with business leaders to support organizational goals and workforce initiatives.
• Strong experience in presentations, facilitation, and training delivery.
• Ability to influence stakeholders and build alignment across multiple management levels.
• Comfort working independently in a fast-paced, high-pressure environment with competing priorities.
• Experience building and implementing HR strategies and employee relations programs.
• Familiarity with AI-enabled tools that improve operational efficiency and employee relations workflows.
• Experience supporting organizational change and complex workforce environments.

About itD

itD is a consulting and software development company that emphasizes diversity, innovation, integrity, and measurable business outcomes. The organization operates with minimal hierarchy and is led by women and minority leaders. It values thoughtful, fair decision-making and a culture where people can make an impact without rigid constraints.

Employee Experience

Joining itD means becoming part of a global community with influence over your own career path and opportunities to contribute to meaningful causes. The company works with Fortune 500 organizations and high-performing teams across many industries. Employees have access to benefits such as medical, dental, vision, life insurance, paid holidays, 401(k) with matching, and networking plus career learning and development programs.

Equal Opportunity and Accommodation

itD provides equal employment consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other legally protected status. Reasonable accommodations are available for applicants with disabilities. If you need accommodation during the application process or to perform essential job functions, you may contact the recruiting team and share the nature of the request along with your contact information.

Additional Information

The work environment is described as dynamic, with a culture that values respect, empowerment, and recognition for strong performance.