Housekeeping Associate (VAJ)

About the Company

Emaar Hospitality Group is a globally recognized hospitality leader focused on creating memorable lifestyle experiences. As part of Emaar Properties PJSC, it operates and manages a diverse mix of hotels, residences, leisure clubs, restaurants, and spas across international markets.

Founded in 2007, the group oversees brands such as Address Hotels + Resorts and Vida Hotels and Resorts, and continues to expand into major cities and destinations across Europe, India, China, the Middle East, and North Africa. It also serves as the Official Hotel and Hospitality Partner of Expo 2020 Dubai.

Role Overview

This position is centered on maintaining high housekeeping standards and supporting an excellent guest experience in a service-driven, empowered environment. The role requires delivering clean, organized, and well-presented guest rooms and public spaces, while contributing to a smooth and welcoming stay for every guest.

Key Duties

The role involves carrying out housekeeping operations in line with company procedures and service expectations. It also includes responding to guest needs promptly, supporting service recovery when issues arise, and coordinating effectively with team members to keep the guest experience seamless.

Requirements

Applicants should have prior experience in a comparable role, ideally in a 5-star hotel environment. A minimum of 1 year of experience at the same level is required. Strong English communication skills are necessary, along with at least a high school diploma or higher secondary qualification.

Working Style and Expectations

The position calls for a proactive, guest-first approach, attention to timeliness, and a commitment to going beyond standard expectations where possible. The ideal candidate should be able to work with urgency, help prevent complaints, and support positive guest recovery when needed.

Competencies

The role aligns with a work style that values customer focus, delivery of results, continuous learning, resilience, and adaptability.

Emaar Values

Emaar emphasizes a culture built around customer focus, ownership, speed, strong talent, and adaptability. Team members are expected to act decisively, stay flexible, and contribute with energy and accountability.