General Manager - Construction Operations

Opportunity Overview

This leadership opening is with an established organization in the construction support sector. After a period of strong growth and investment, the business is expanding its leadership capacity and bringing together several operating units across Canada. The role offers a stable environment, meaningful long-term progression, and the chance to step into an executive-level operations position.

Role Summary

The General Manager, Operations will take ownership of day-to-day activity across the Ontario business, with a focus on operational discipline, performance, and profitability. The position carries broad responsibility across multiple project locations and field teams, making it a highly visible role within the organization.

Compensation and Benefits

Starting salary is $180,000+ annually, along with a 20% annual bonus, company vehicle, RRSP matching, and comprehensive benefits.

Key Responsibilities

• Set the direction for Ontario operations and ensure work is carried out safely, efficiently, and profitably across all functions.
• Guide and develop operational leaders while building a culture centered on accountability, teamwork, continuous improvement, and strong results.
• Improve productivity, service quality, customer experience, and overall business performance through operational excellence initiatives.
• Work closely with senior leadership to shape and execute strategies that support long-term organizational growth.
• Own operational budgets, forecasting, cost management, and financial outcomes, while identifying ways to improve margins and efficiency.
• Review operational and financial data to spot patterns, reduce risk, and implement actions that strengthen performance.
• Support change management efforts and help integrate new business units, systems, and operating processes successfully.
• Serve as a professional representative of the organization with customers, partners, industry contacts, and external agencies.
• Provide leadership and decisions in a 24/7 operating environment, including response to urgent business matters when needed.
• Handle additional leadership duties as needed to support the company’s continued expansion and success.

Qualifications

• At least 10 years of progressive leadership experience in operations, preferably in construction, infrastructure, industrial services, manufacturing, or a related field.
• Background leading large teams in an operational setting.
• Strong experience with labour relations.
• Proven ability to manage budgets, financial results, and business performance indicators.
• Leadership style that supports coaching, mentoring, and the development of high-performing teams.
• Experience leading organizational change and operational improvement efforts.
• Excellent communication, relationship management, and problem-solving abilities.
• Solid understanding of safety, workforce planning, scheduling, equipment use, and operational performance.

Additional Information

This is a real, currently open role with one of 3 Step Recruitment's clients and is not being advertised for future pipeline hiring or speculative recruitment.

Technology in Hiring

The recruiter and/or client may occasionally use AI-assisted tools to help review and assess applications. These tools are intended to support human decision-making rather than replace it.