Butler (S)

Role Overview

This part-time, on-site Butler position in Port Louis, Mauritius is focused on delivering refined, highly personalized guest service in a luxury environment. The role supports ultra-luxury hospitality standards and requires strong discretion, polished etiquette, and confident handling of VIP and high-profile guest needs.

Qualifications

• At least 2 years of experience in Butler or other guest-facing roles within a luxury setting.
• Fluent command of English, both spoken and written.
• Ability to converse in at least one additional language is mandatory; accepted languages include German, Portuguese, French, Italian, Spanish, Mandarin, Chinese, Japanese, Russian, and Arabic.
• A professional butler or luxury service qualification, such as The International Butler Academy, is required.
• Strong emotional intelligence, practical problem-solving ability, a working grasp of conflict resolution, and solid knowledge of food and beverage service.
• Thorough familiarity with ultra-luxury hospitality expectations and tailored guest service delivery.
• Advanced knowledge of formal dining manners, silver service, and presentation for in-suite fine dining.
• Deep awareness of the expectations of VIP, celebrity, and high-net-worth guests.

Key Responsibilities

• Provide highly personalized butler service by preparing guest suites and keeping them aligned with individual preferences and company standards.
• Understand and communicate all in-suite services, food and beverage offerings, etiquette standards, amenities, functions, and systems.
• Arrange and support in-suite service needs such as dining, amenities, housekeeping assistance, laundry, packing and unpacking, shoeshine, and other special requests.
• Keep guest history records accurate and ensure clear coordination with supervisors and other departments to support quick issue resolution.
• Help secure reservations for restaurants, spa visits, shore excursions, and private tours when needed.
• Keep suites, pantries, and assigned spaces clean, orderly, stocked, and compliant with public health requirements.

Additional Information

No stipend or salary details were provided for this position. The posting does not mention the number of openings, application deadline, start date, or duration.