Prison Support - HMP Erlestoke

Role overview

This position is for an Operational Support Grade at HMP Erlestoke, where you will help keep a busy prison operating safely and efficiently. The job is part of the broader work of His Majesty’s Prison and Probation Service and combines security-focused duties with practical support across the site.

What the role involves

You will be part of a team responsible for the smooth day-to-day running of the prison. The work is varied and active, covering gate security and searches, handling deliveries, supervising visitors, and observing phone calls and CCTV. The role includes both desk-based tasks and more physical activity such as lifting, carrying, and walking escorts to vehicles across the prison grounds.

Who this role suits

No formal qualifications are required. The ideal person will communicate well, stay composed in high-pressure situations, and bring sound judgement, practical common sense, and strong teamwork to the job. This is a fast-moving role that can be a strong starting point for someone looking to build a career.

Working pattern

You should be prepared to work a range of shifts, including evenings, nights, and weekends, to support continuous operations.

Career development

This role offers valuable insight into how a prison functions and can open pathways into other prison-based roles. It may also create an opportunity to apply for the OSG to Prison Officer conversion scheme.

Training and progression

You will receive training along with chances to grow your skills and progress within the service.

Pay and benefits

The annual salary for this role is £30,491. In addition to base pay, the package includes 25 days of annual leave on joining, rising to 30 days after 10 years of service on a pro-rata basis, plus 9 days of bank, public, and privilege holidays. Other benefits include access to a paid Level 2 apprenticeship in customer service, the Civil Service pension scheme, season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme.

Additional information

This is an extraordinary job with the opportunity to support public safety and contribute to the lives of people in custody through the essential work carried out in prisons.