Part-Time Educator | Conestoga Mall

About the Company

lululemon is a performance apparel brand focused on yoga, running, training, and other active lifestyles. The company develops technical, functional products and memorable store experiences that help people move, grow, connect, and feel their best. Its success is built on product innovation, a strong retail focus, a commitment to its people, and meaningful community relationships. The organization also aims to create a healthier future through an equitable, inclusive, and growth-oriented workplace.

Role Overview

The Educator position is central to lululemon’s retail success. This role is responsible for delivering excellent guest service, building genuine connections in store, sharing clear product knowledge, and representing the company’s community and culture in an authentic way.

Core Responsibilities

• Create a positive guest experience by engaging respectfully and valuing each guest’s time.
• Identify guest needs and offer tailored support for purchases, returns, and other shopping needs.
• Explain product features and benefits in a clear, knowledgeable, and helpful manner.
• Handle transactions accurately and on time, while supporting omnichannel services such as buy online/pick up in store, phone sales, and ship-from-store, in line with company standards.
• Stay active on the sales floor to connect with guests and respond to store needs throughout the shift.
• Listen to guest feedback and work with store leadership to resolve issues and improve the experience.
• Help build a respectful, inclusive team culture that welcomes different perspectives and supports both guests and coworkers.
• Develop productive working relationships with all team members and collaborate to keep store operations running smoothly.
• Maintain product presentation standards by restocking, moving, organizing, and returning merchandise to its proper place.
• Use store technology to support operations and enhance the guest experience.
• Complete cleaning tasks as needed to keep the store polished and aligned with the brand’s luxury environment.
• Follow people safety guidelines, company procedures, and applicable laws and regulations.

Requirements

• Must be legally eligible to work in the country where the store is located.
• Must be at least 18 years old.
• Must be able to travel to the assigned store using personal transportation.
• Must be available for a flexible schedule that may include evenings, weekends, and holidays.
• Must be comfortable working in bright lighting and around loud music.
• Must be prepared to spend most of the shift moving around the store to assist guests and complete tasks.
• Must be able to lift and move boxes weighing up to 30 lbs (13.6 kg).
• Must be comfortable working both as part of a team and independently when needed.
• High school diploma, GED, or equivalent is preferred.

Key Strengths and Values

• Commitment to inclusion and diversity.
• Honest, fair, and ethical behavior.
• Strong interest in helping customers and improving their experience.
• Accountability and reliability.
• Self-awareness and consideration of how actions affect others.
• Team-oriented collaboration and openness to different viewpoints.
• Enthusiasm and a positive attitude at work.

Compensation and Benefits

The base pay range is $19.25 to $22.15 per hour, subject to local minimum wage requirements. The role also includes a target bonus of $2.00 per hour, bringing total target base pay to $21.25 to $24.15 per hour.

Pay is determined by market location and may vary based on job-related knowledge, skills, experience, and internal equity. Employees in this role are eligible for the company’s bonus program, subject to program rules and eligibility requirements.

Additional total rewards may include extended health and dental coverage, mental health support, paid time off, retirement savings matching, employee discounts, fitness and yoga classes, parenthood top-up, access to development courses, and participation in people networks, mentorship opportunities, and leadership programs.

Important Notes

This role is for an existing vacancy. The company notes that when a pop-up location first opens, the initial roles are treated as new vacancies, while later openings at that same location are considered existing vacancies.

Benefits, incentives, and perks may have eligibility conditions, and the company may change them in whole or in part without prior notice.

Accessibility Contact

If you have questions about how your abilities may align with this role, with or without accommodation, you may contact [email protected]. Include the job title, location, and the nature of your request or question.

French Version Summary

The posting also includes the same company overview, role summary, responsibilities, eligibility, availability expectations, working conditions, preferred education, compensation details, benefits, accessibility note, and vacancy status in French.