Operations Support Specialist

Role overview

Everyday Coffee Company is hiring an Operations Support Specialist in Austin, Texas. The position is aimed at a UT Austin graduate who wants practical exposure to business operations, executive administrative support, project coordination, and improving operational efficiency within a fast-moving startup setting. The team is a rapidly expanding franchise operator working with nationally recognized brands in a high-growth retail environment.

About the role

This role keeps the CEO’s daily workflow and the broader restaurant operations running smoothly. It combines administrative support, data handling, travel and vendor coordination, and communication across teams. The specialist will also help plan, organize, and execute projects, making sure documentation stays accurate, timelines are monitored, and stakeholders stay aligned. The work takes place in a collaborative, entrepreneurial, nationwide startup culture.

Key responsibilities

• Provide administrative support to the CEO and teams across multiple locations, helping manage day-to-day operational tasks and keeping priorities organized.
• Act as a filter for requests and information so the CEO’s time is used effectively.
• Assist with operational processes such as permitting, store development, systems administration, and new location setup, while maintaining records, databases, and documentation.
• Coordinate travel, logistics, and project-related activities.
• Work with internal teams, vendors, and suppliers to keep projects and services moving on schedule.
• Help spot risks in ongoing work and contribute to mitigation efforts.
• Prepare leadership materials including reports, presentations, and operational summaries.
• Improve workflows by organizing documentation, identifying inefficiencies, and recommending better processes.
• Support planning and execution for new store openings and help create internal communications and cross-team coordination plans.

Candidate profile

The company is looking for someone who is highly organized, detail-focused, and proactive in solving problems. Strong multitasking ability, clear communication, and good interpersonal skills are essential. The role also calls for comfort working independently, adapting quickly to changing needs, and an interest in franchise operations, retail, or startup environments.

Tools and technical familiarity

Proficiency with Microsoft Office Suite and/or Google Workspace is expected. Experience with project management tools such as Asana, Trello, MS Project, or Smartsheet is helpful. A basic understanding of project management approaches like Agile or Waterfall is an added advantage.

Why this opportunity stands out

• Opportunity to work with well-known national brands in a distinctive franchise model operating across several states.
• Hands-on exposure to a large-scale, fast-paced business environment.
• Flexible working hours and mentorship from experienced operators.
• Room to grow as the company continues to expand.

Eligibility

This role is intended for a UT Austin graduate who is interested in gaining hands-on experience in operations and administrative support. It is best suited to candidates who can thrive in a startup environment and contribute effectively across multiple operational areas.