Manufacturing Operator (Nutella Biscuits)

Role overview

Ferrero is growing its Nutella Biscuits manufacturing operations in Brantford, Ontario, and is looking for Production Operators to support the preparation and moulding stages of production. This is a major expansion, with more than 50 permanent roles expected, offering an important opportunity to join the team early and contribute to the launch and ongoing output of this new and second Nutella Biscuits production line globally.

Production areas

• Preparation work, including raw material handling, mixing, forming, and baking.
• Moulding work, including dosing, assembling, and cooling.

Shift arrangement

Production is expected to grow over several months and is planned to move to a rotating continental 12-hour shift system around January 2027. In the opening phase, work will be scheduled on rotating 8-hour morning and afternoon shifts, with night shifts added later. Applicants need to be open to changing shift patterns and available to work a range of schedules as operational needs evolve.

Key duties

• Run and observe production equipment in the preparation and moulding lines while following SOPs and work instructions.
• Manage raw materials by staging, batching, mixing, forming, dosing, assembling, and cooling, while staying aligned with recipes and technical specifications.
• Set and fine-tune process variables such as temperature, timing, and ingredient dosing to keep product quality consistent.
• Carry out in-process inspections and uphold strict visual quality checks during every production stage.
• Improve equipment uptime by reducing stoppages, spotting issues early, and working with maintenance teams to resolve them quickly.
• Assist with changeovers, cleaning, and sanitation tasks when needed.
• Reduce material loss and support yield improvement efforts.
• Keep the production area clean, orderly, and well organized.
• Ensure products comply with Ferrero’s food safety and quality expectations, including GMP, HACCP, and ISO standards.
• Follow safety rules, including correct lockout/tagout procedures.
• Take part in Ferrero Operational Excellence (FOX), My Idea Counts (MICO), and other continuous improvement activities.
• Maintain accurate records and preserve full traceability across materials and process steps.
• Show environmental awareness and follow sustainability and environmental guidelines.

What the company is looking for

• Previous experience in a manufacturing setting, particularly in preparation and/or moulding operations, is required.
• Hands-on experience with highly automated equipment or advanced manufacturing technology is a plus.
• Background in biscuit, baking, or chocolate manufacturing is a strong advantage.
• Comfort using technology, including automated machinery, monitoring systems, and process controls.
• Good working knowledge of food safety and quality systems such as ISO, HACCP, and GMP.
• Ability to thrive in a fast-paced, high-volume production environment.
• Strong focus on detail and product quality.
• Mechanical aptitude and solid troubleshooting ability.
• Consistent ability to follow defined procedures and standards.
• Team-oriented communication and collaboration skills.
• Willingness to work rotating shifts and adjust to changing schedules.
• Interest in learning and contributing to improvement initiatives.

Compensation and benefits

The hourly pay for this role is CAD 28.07. Shift premiums may also apply. The position includes a full benefits package covering health insurance, retirement plans, paid time off, and additional employee benefits.

Additional information

As part of its hiring process, Ferrero may use AI-enabled tools to help review applications by summarizing information and highlighting possible matches to the role. These tools support recruiters only; they do not make final screening decisions or replace human judgment. All final hiring decisions are made by Ferrero recruiters and hiring managers.

About Ferrero

Ferrero is a global sweet-packaged food company with roots in Alba, Italy, established in 1946. Its brands are sold in many countries around the world. The company also emphasizes diversity, inclusion, equal opportunity, and accommodation for applicants with disabilities throughout the recruitment process. Candidates needing accommodation should inform the People & Organization representative, and related information will be handled confidentially.