Manager, Solutions Architect - APJ

About GitLab

GitLab is an intelligent DevSecOps orchestration platform that helps organizations raise developer productivity, improve operational efficiency, lower security and compliance exposure, and move digital transformation forward faster. Trusted by over 50 million registered users and more than half of the Fortune 100, the company supports teams in delivering better and more secure software at speed.

GitLab’s culture is built around its product principles: AI is expected to be used as part of everyday work to improve efficiency, spark new ideas, and increase impact. The company promotes a high-performance environment where collaboration, continuous learning, and diverse perspectives are valued, and where people work together to solve challenging problems.

Fortune 500 is a registered trademark of Fortune Media IP Limited and is used under license. Claim is based on GitLab data. Fortune 100 refers to the top 20% of companies in the 2025 Fortune 500 list published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with GitLab and do not endorse GitLab products or services.

Role Overview

In this senior people leadership role, you will oversee a distributed team of Solutions Architects supporting customers across South East Asia, Taiwan, South Korea, and India. The position blends leadership and direct customer engagement: you will coach the team, shape technical strategy for sales opportunities, and step into major deals when needed to help secure technical validation and customer trust in GitLab’s platform approach.

You will collaborate with regional go-to-market partners and teams across Sales, Channel, Marketing, Sales Enablement, Product Management, and the global Solutions Architecture function. Working in a fully remote setup, you will help build the operating structure, executive relationships, and team conditions needed to scale the Solutions Architecture organization across the region.

Key Projects

• Leading technical evaluations, executive workshops, demonstrations, and proof-of-concept work that connect GitLab’s DevSecOps platform to customer objectives.
• Creating regional operating methods that improve execution, strengthen alignment across teams, and expand the reach of Solutions Architects throughout Asia and India.

Responsibilities

• Lead intermediate and senior Solutions Architects across South East Asia, Taiwan, South Korea, and India, providing direction and enabling strong delivery across the region.
• Serve as a hands-on leader by joining strategic opportunities, building relationships with executives, and coaching the team through complex sales cycles to help achieve technical wins.
• Set the direction for customer evaluations, workshops, demos, and proof-of-concepts so that technical discussions are tied to business outcomes.
• Work closely with global Solutions Architecture, Sales, Channel, Marketing, Sales Enablement, and Product Management to align execution with regional priorities.
• Oversee dotted-line collaboration with Channel Solutions Architects and subject matter experts to maintain accountability and shared goals.
• Keep regional operations running smoothly through workload planning, resource allocation, headcount planning, opportunity forecasting, and field execution discipline.
• Establish and monitor team KPIs, and communicate progress, risks, and priorities to the team, peers, and senior leaders.
• Recruit, coach, and retain strong Solutions Architects while building a scalable regional organization and encouraging innovation.

Requirements

• Background in leading technical teams within software or technology sales, pre-sales, consulting, or a similar environment, with exposure to South East Asia, Taiwan, South Korea, and India.
• Solid grounding in solution architecture or closely related practical experience, with the ability to connect technical depth to customer value and learn GitLab and adjacent tools quickly.
• Proven ability to grow, mentor, and scale Solutions Architecture teams or similar customer-facing technical functions in a growing business.
• Strong communication and technical presentation capabilities, including the ability to work effectively across cultures with both technical and business audiences.
• Clear business judgment and the ability to balance technical quality with commercial goals and regional needs.
• History of influencing cross-functional stakeholders and building effective partnerships across Sales, Channel, Marketing, Enablement, Product, and other senior stakeholders.
• Experience creating inclusive, high-performing teams and setting accountable operating practices in distributed or remote environments.
• Willingness and ability to travel as required by business needs and company travel policy.
• Applicants must be based in Singapore.

About the Team

The Solutions Architects team acts as a technical partner to the field, helping customers and internal teams understand the value of GitLab’s platform approach during complex engagements. The group combines technical credibility, customer confidence, and business partnership to support the full customer journey.

The team also serves as a bridge between the field and the broader organization by sharing customer feedback that helps shape product direction, enablement, services, and messaging. Because the team is globally distributed, success depends on clear communication, consistent operating practices, and thoughtful collaboration.

The group is focused on stronger regional execution, scalable technical engagement practices, and consistently high-quality customer experiences that support GitLab’s growth.

Benefits for Full-Time Employees

• Support for health, financial security, and overall well-being
• Flexible paid time off
• Employee resource groups
• Equity compensation and an employee stock purchase plan
• Growth and development funding
• Parental leave

Additional Information

GitLab welcomes candidates with different levels of experience and encourages applications from people who may not meet every requirement. The company notes that candidates from underrepresented groups often apply only when they meet every qualification, and invites interested applicants to submit their profile even if they do not match every item listed.

GitLab hires globally and most roles are remote, though some positions may have location-based eligibility rules. Questions about location can be addressed during the recruiting process.

GitLab is an equal opportunity workplace and an affirmative action employer. Hiring, promotion, development, advancement, retirement, and all other employment decisions are based on merit and are not influenced by protected characteristics such as race, color, religion, ancestry, sex, pregnancy, lactation, sexual orientation, gender identity or expression, national origin, age, citizenship, marital status, disability, genetic information, military discharge status, veteran status, or any other protected basis. The company does not tolerate discrimination or harassment. Candidates who need accommodation because of a disability or special need can request support during the recruiting process.