Lead Internal Communications Manager

Role overview

This opportunity is shared through a hiring partner that handles applications and the next steps directly with the employer. The company is seeking a Lead Internal Communications Manager in Canada to own high-impact internal messaging that helps employees understand the organization’s mission, strategy, and culture.

The position blends executive storytelling, internal communications strategy, and organizational alignment. You will develop communication programs that connect business priorities with clear narratives for global teams, advise senior leaders on messaging, and guide communications during important company moments such as all-hands meetings, leadership updates, and organizational change. The role is both strategic and hands-on, with a strong focus on building repeatable communication systems that improve clarity, trust, engagement, and alignment across the business.

You will work closely with teams across product, engineering, marketing, people operations, and brand to keep messaging consistent and effective. This is a high-visibility role with direct influence on employee experience, culture, and internal trust at scale.

Key accountabilities

• Create and run internal communication plans that support company priorities and organizational goals worldwide.
• Own communication planning for major company moments, including all-hands meetings, leadership announcements, and periods of organizational change.
• Work with senior executives to sharpen messaging, strengthen narratives, and advise on sensitive or high-stakes communication scenarios.
• Design scalable frameworks, templates, and communication standards that can be used consistently across teams.
• Turn complex business topics into clear, engaging, and easy-to-understand stories for varied employee audiences.
• Set up and monitor effectiveness measures for communications, then use the findings to improve engagement and impact over time.
• Prepare executive communication materials such as speeches, presentations, AMAs, and internal updates.
• Partner with cross-functional stakeholders in People, Product, Engineering, Marketing, and Brand to maintain message alignment.
• Contribute to culture-building and employer-brand efforts through consistent internal storytelling.
• Use modern productivity tools, including AI-supported workflows, to increase efficiency while preserving strong editorial quality.

Requirements

• At least 8 years of experience in internal communications, executive communications, or corporate communications.
• A strong record of leading organization-wide communication strategies with clear business or employee-impact outcomes.
• Background in supporting senior leaders on messaging for high-visibility events and change-related initiatives.
• Ability to simplify complex business subjects into audience-friendly narratives that remain accurate and engaging.
• Excellent writing and speaking skills, supported by sound editorial judgment.
• Strong executive presence and the ability to influence senior stakeholders.
• Experience creating communication systems, repeatable frameworks, and best practices that scale.
• Comfort handling sensitive topics with discretion, clarity, and professionalism.
• A data-oriented approach with experience measuring communication performance and employee engagement.
• Willingness to use AI tools to support drafting, synthesis, and workflow efficiency.

Perks and benefits

• Competitive pay benchmarked to experience and market standards.
• Canada salary range of CAD 163,200 to CAD 211,200.
• Remote-first arrangement for eligible provinces in Canada.
• Medical, dental, and vision coverage.
• Opportunity to influence culture and employee experience across the organization.
• High-impact role with strong visibility and direct access to senior leadership.
• Strong focus on learning, development, and career progression.
• Inclusive, collaborative environment built on transparency and trust.

Additional information

The hiring partner uses an AI-assisted matching process to review applications fairly and efficiently against the role’s core requirements. The best-matching candidates are shortlisted and shared with the employer, while interviews, assessments, and final hiring decisions are handled by the employer’s internal team.

By applying, candidates acknowledge that their personal data may be processed for candidate evaluation and shared with the hiring employer where necessary. This is done under applicable data protection principles, including legitimate interest and pre-contractual measures. Applicants may exercise data rights such as access, correction, deletion, and objection where applicable.

AI tools may also be used to support parts of the recruitment process, such as reviewing applications, analyzing resumes, or checking for inconsistencies in submitted information. These tools assist the recruitment process but do not replace human judgment, and final decisions are made by people.