Assistant Support Worker

Role overview

Nua Healthcare Services is a major care provider in Ireland, delivering residential care, supported living, day services, and community outreach for children and adults with a variety of complex support needs. This position is based in Ballymacarbry, County Waterford, Ireland, with a frontline salary of 30,000 to 35,000.

What the role is about

The Assistant Support Worker will help deliver person-centred care to people using the service. The role focuses on enabling individuals to build independence, work toward personal goals, and take part in meaningful daily life within their communities. The organisation will provide guidance, training, and development to help the successful candidate grow in the role.

Key duties

• Help individuals organise and carry out their daily routines and activities.
• Support service users as they take part in community life and local activities.
• Assist with learning, skill-building, and progress toward personal objectives.
• Encourage and support independent living tasks such as cooking, cleaning, laundry, attending appointments, and staying connected with family and friends.
• Follow company policies, procedures, standards, regulations, and codes of practice as far as reasonably possible.
• Work across flexible shift patterns within a 24-hour, 7-day service.
• Carry out any other reasonable duties relevant to the post.

Support needs covered by the service

• Autism
• Asperger syndrome
• Acquired brain injuries
• Challenging behaviour
• Intellectual disabilities with Alzheimer’s or dementia
• Mental health rehabilitation and recovery
• Personality disorders

Benefits and rewards

• Company pension
• Specified illness cover
• Structured induction programme
• Ongoing professional development
• Strong opportunities for progression and career growth
• Life assurance and death-in-service cover
• Paid maternity and paternity leave
• Education support
• Employee assistance programme
• Shift-based working across a 7-day roster
• Bike to work scheme
• Friend referral and retention bonus
• Retail discounts nationwide

Additional information

The workplace operates on rotating shifts across a seven-day roster. The job requires flexibility to work different patterns according to service needs. The role is intended for someone who is compassionate, motivated, and committed to helping people live fuller and more independent lives.

Candidate profile

Applicants should bring a positive attitude, a willingness to learn, and a genuine interest in supporting others. Good communication and people skills are important, along with the ability to build respectful relationships with service users, families, colleagues, and other professionals. A full driving licence is required, or the candidate must be actively working toward obtaining one.

Training and experience

No formal qualifications are needed because full training and ongoing development are provided. Previous experience in a support role is helpful but not essential, and relevant life experience will also be considered.