Workplace IT Engineer (f/m/d)

About the company

lemon.markets is on a mission to make investing accessible to more people across Europe. The company helps fintechs, banks, and wealth managers provide investment products that support better financial outcomes for their customers.

It operates as a brokerage-as-a-service platform, giving partners simple digital access to capital markets through a single API. Its API-first setup hides brokerage complexity behind clear documentation, a self-service customer operations portal, and a well-defined regulatory framework, allowing products to be launched in weeks instead of months.

As part of the dwpbank group, the company benefits from added resources and expertise while continuing to operate independently with its own team, product, and startup identity.

Role overview

In this position, you will own a wide range of workplace IT responsibilities that help employees stay productive from their first day onward. Your work will cover onboarding, hardware management, access administration, internal support, and workplace operations in a highly regulated environment.

You will also help shape and mature the Workplace IT function by improving processes, documentation, and service quality as the company grows.

What you will do

• Coordinate employee joining and exit processes with People and hiring managers by preparing devices, accounts, and access permissions on schedule, ensuring smooth starts and secure departures.
• Handle the complete device lifecycle with employees, vendors, and internal teams, including procurement, enrollment, repairs, returns, and inventory control, so the hardware estate remains dependable, compliant, and ready for audits.
• Run and enhance workplace tools such as Google Workspace, Slack, Atlassian products, and device management systems in partnership with Engineering and business teams, so staff have secure and consistent access to essential systems.
• Provide day-to-day IT help to employees, investigate workplace issues, and work with the right teams to get practical fixes in place quickly.
• Strengthen workplace IT operations with People, Compliance, and Technology Foundations by writing documentation, improving service desk processes, and reducing manual work where possible.
• Work with Compliance, ICT Risk, and Technology Foundations on access controls, device compliance, and workplace security requirements so the company stays aligned with regulatory expectations.

What you should bring

• Initial hands-on experience in Workplace IT, Internal IT, IT Operations, or a similar support-focused role, along with interest in growing further in this area.
• Practical experience using Apple/macOS device management platforms such as Jamf, Kandji, or JumpCloud, including working with managed endpoints, policies, and routine device operations.
• Experience with employee onboarding and offboarding, device provisioning, and everyday IT support, with a focus on delivering a smooth employee experience.
• Experience administering tools like Google Workspace, Slack, and Atlassian, plus the ability to communicate clearly with employees and stakeholders.
• Understanding of access management, device compliance, and structured operations in a regulated setting, paired with a careful and dependable working style.
• Interest in improving recurring workflows and a practical mindset for automating or simplifying manual tasks in ways that are useful, secure, and scalable.
• A collaborative, service-oriented attitude and a genuine interest in helping teams work effectively.
• Comfort working in a startup or similarly lean organization where priorities can change quickly and focus matters.
• Openness to applying even if your background does not match every single requirement, especially if you bring motivation, curiosity, and teamwork.

What is offered

• A competitive salary tailored to your experience and the impact you can bring to the company.
• Flexible working hours, with trust-based scheduling and shared core hours from 12:00 to 16:00 for collaboration.
• A hybrid setup that allows work from anywhere in Germany, while still requiring in-person collaboration in the Berlin office for at least 4 days per month for individual contributors.
• Regular mentorship, stretch opportunities, a clear career development framework, and frequent feedback conversations to support your growth.
• A culture that emphasizes community, shared moments, and open discussion.
• Benefits including a sponsored Deutschlandticket for employees on unlimited contracts and 50% off Beatvest, the company’s partner for financial education and investing.
• Workation flexibility: remote work from anywhere in the EU for up to 10 consecutive days at a time and up to 60 days in total per year.

Equality and inclusion

The company is committed to an inclusive workplace and encourages applications from people of all backgrounds, including different ages, citizenships, ethnic and racial origins, gender identities, disabilities, marital statuses, religions, ideologies, and sexual orientations.

Candidates who feel aligned with the role, even without meeting every criterion, are encouraged to apply.

Contact

Questions about the position can be directed to talent@lemon.markets.com.