Supervisor UK

Role overview

Join a busy restaurant environment as a Supervisor, working closely with the General Manager and Assistant Manager to deliver an excellent guest experience and support the front-of-house team. The role is focused on keeping service safe, well-organised, and consistently high quality so that each shift runs without issues. If you want to build a long-term career with room to progress, the business offers guidance and development support.

Compensation and benefits

The pay for this position is £12.92 per hour, plus tronc and additional benefits.

• Enjoy 50% off at Zizzi and ASK Italian, including drinks, for you and your friends.
• Access free and heavily discounted food while on shift.
• Benefit from a generous tronc arrangement, with rewards contributed by customers.
• Use Wagestream to access earned wages early when needed.
• Take advantage of discounts on cinema, travel sites, and major brands during your time off.
• Stay connected through the online Zizzi community, where you can also view rotas and payslips.
• Receive support through a free Employee Assistance Programme, including GP access and wellbeing help.
• Get 28 days of holiday pro rata.
• Have opportunities to grow and advance within the company.
• Receive company pension contributions for future planning.
• Be provided with Zizzi-branded T-shirts and aprons.

What you'll do

As Supervisor, you will lead shifts with confidence and keep both front-of-house and back-of-house teams coordinated so the restaurant operates efficiently. You will coach the team to deliver outstanding service, help maintain excellent food standards, and ensure the restaurant always looks its best while following all procedures and policies. A strong sense of ownership and pride in service is essential.

Values and culture

The role is guided by the company’s core values:

• Growth: keep improving and contribute to continuous progress as a team and business.
• Individuality: value differences and support everyone to be themselves.
• Drive: stay adaptable, avoid shortcuts, and push for better outcomes.
• Togetherness: support one another and work as one team through challenges and successes.
• Fun: bring a positive attitude and enjoy the everyday, while taking the work seriously.

About the team

The restaurant sees itself as a family where teamwork matters more than individual credit, and customers are part of that shared experience.