Product Manager

Overview

M3 USA develops digital healthcare solutions that support healthcare, life sciences, pharmaceuticals, and related sectors. Since launching in 2000, the company has expanded rapidly with a mission to use the internet to improve health outcomes and make healthcare systems more efficient.

The organization operates trusted digital platforms that connect physician communities around the world, supporting medical education, job matching, and market research. M3 USA promotes a fast-moving, innovative workplace where each person contributes to progress in global healthcare.

This opening is within NAS Recruitment Innovation, the recruitment communications division of M3 USA. The business combines targeted technology, media buying, creative services, and consultative expertise to help employers attract and engage high-quality talent across the U.S. and Canada.

As a Product Manager, you will help define and deliver product direction for a growing product line, with a strong emphasis on AI-enabled product development and recruitment technology.

Key Responsibilities

• Shape the product vision, roadmap, and strategic priorities, and translate them into well-defined requirements that support market fit, customer needs, competitive positioning, and business return.
• Use practical knowledge of AI and LLM strengths, limitations, and governance considerations to guide decisions, especially in hiring and recruitment-related use cases.
• Apply AI-oriented product management practices, including drafting detailed build requirements for agentic coding workflows, using LLM-powered research, and tracking developments in the AI landscape.
• Conduct market, competitor, technology, and business-model analysis, and supplement findings with focus groups, interviews, and user research to inform both near-term and long-term planning.
• Coordinate product launches and go-to-market execution, ensuring clear messaging, strong communication, and accountability for adoption.
• Support business case development, justification, and validation, and present recommendations to senior leadership and other stakeholders.
• Run product delivery in partnership with engineering through agile practices such as sprint planning, backlog management, and iterative release cycles, with familiarity in Scrum and Kanban.
• Work closely with Sales, Marketing, Engineering, Leadership, and Client Services to move initiatives from concept through launch and ongoing improvement.

Required Experience and Qualifications

• An associate degree or bachelor’s degree in a relevant discipline, or equivalent product management experience.
• At least 7 to 10 years of experience in product management for software, SaaS, or other technology-enabled services.
• Experience with talent acquisition solutions, recruitment marketing products, HR technology platforms, or similar offerings is required or strongly preferred.
• Regular use of AI tools in day-to-day work, such as Claude, ChatGPT, Copilot, Cursor, or comparable platforms, along with the judgment to review and improve AI-generated output.
• Hands-on experience shipping or supporting products with AI or LLM-based features, or substantial practical exploration of those applications in a product setting.
• Working knowledge of agentic workflows, prompt engineering fundamentals, and the trade-offs involved in AI-powered product features.
• Experience designing, building, and testing commercial business applications with attention to user experience and data-driven decision-making.
• Ability to explain complex requirements clearly, think across the full product lifecycle, and collaborate effectively across functions.
• Strong communication skills and the ability to work independently in a remote, fast-paced environment.

Benefits and Additional Information

M3 USA offers competitive compensation and a benefits package that includes health and dental coverage, life, accident and disability insurance, a prescription plan, a flexible spending account, a 401(k) plan with company match, paid holidays and vacation, and sick days plus a personal day.

The company notes that it may revise this role description as business needs change.