Office Manager, Global Operations

About the company

Kerzner International is driven by a culture of constant improvement, innovation, and service excellence. The organisation places strong emphasis on creating exceptional guest and colleague experiences while supporting long-term growth, development, and community impact. With a global workforce of more than 10,000 colleagues, the company offers opportunities to build a career in an international environment.

The business also invests in colleague development through personalised growth plans and succession planning, and it actively contributes to community and environmental initiatives such as conservation, education, and tree planting.

Role summary

The Office Manager, Global Operations will provide administrative and secretarial support to the Head of Global Operations. This role is central to keeping the wider operations function running smoothly and efficiently. It involves managing multiple priorities at once, working with internal and external stakeholders at different levels, and handling sensitive company and department information with discretion.

Core responsibilities

• Manage the day-to-day diary and schedule of the Head of Global Operations.
• Arrange meetings, prepare supporting documents, review reports, and organise any special requirements ahead of appointments.
• Make sure correspondence is followed up promptly and shared with the right people.
• Act as a professional and welcoming representative of the company when dealing with brand partners, owners, senior leaders, property teams, and other external contacts.
• Handle communication carefully and tactfully to protect confidential information and business matters.
• Compile reports, data, presentations, and brochures for operational needs.
• Support international travel planning when needed.
• Adapt quickly to changing priorities and operational updates while maintaining strong attention to detail and service quality.
• Track office budgets, procurement, and expenses in line with company policy.
• Support or lead office enhancement initiatives that improve efficiency and the employee experience.
• Maintain compliance with company procedures, record-keeping standards, and confidentiality requirements.

Experience and skills required

The ideal candidate will have at least 5 years of experience in a comparable position, preferably within a large international corporate environment. Prior support experience with senior executives and cross-functional teams is important.

Strong capability in Microsoft Office and office management tools is required, along with a practical problem-solving approach and the ability to anticipate operational needs. The role also calls for excellent organisation, multitasking skills, attention to detail, and confident written and verbal communication across all levels of the business.

Additional information

This position is based in Dubai, United Arab Emirates, and is a full-time, onsite role. The opening is within a fast-moving hospitality environment where flexibility, discretion, and a high standard of service are essential. No salary, bonus, or vacancy count was specified in the source information.

What success looks like

Success in this role means helping the Global Operations function stay organised, responsive, and efficient, while contributing to a professional, innovative, and collaborative workplace culture.