Human Resource Business Partner

About the Company

TTS-US, founded in 2011, is part of the Toyota group and builds IT solutions for global businesses. As the company evolves into a technology and mobility organization, it works across a worldwide network of eight TTS affiliates to help create a secure and resilient Toyota global value chain.

Role Overview

This position is for an experienced HR Business Partner who will support the Cybersecurity business teams by using people strategy to help achieve business goals, mission, and vision. The role sits within HR leadership and works closely with business management on a daily basis. It focuses on employee relations, conflict resolution, policy guidance, and practical solutions that strengthen retention and employee development.

Key Responsibilities

• Continuously improve employee relationships by understanding the goals and needs of the cybersecurity business.
• Work with business and HR managers to support employee growth and retention through conflict resolution, legal compliance, and medical-related requests.
• Investigate employee concerns in a timely manner, including pay issues, safety practices, workplace disputes, communication gaps, harassment, bullying, and policy interpretation.
• Advise business leaders on HR strategy by staying aligned with changes in the cybersecurity market and evolving customer expectations.
• Review existing HR policies and processes and propose fresh, practical improvements suited to a fast-growing cybersecurity environment.
• Partner with leaders on workforce planning for a blended workforce of contractors, service contractors, and full-time employees to match customer-driven priorities.
• Share guidance on market-informed pay structures and career progression paths to help attract and keep talent.
• Act as the connection point between the cybersecurity teams and the wider TTS HR organization, while representing the specific needs of cybersecurity employees.
• Study workforce data and employee feedback to spot patterns that affect satisfaction and business performance, then recommend targeted actions.
• Support the hiring process by drafting and updating job descriptions.
• Apply a balanced and fair approach when resolving difficult employee relations and HR matters.

Additional Information

This role description is not intended to list every task, duty, or responsibility. The employee may be asked to perform other related work as needed, and responsibilities may change at any time with or without notice.

Competencies

• Ability to understand and align with the company’s position.
• Comfort handling confidential information with sound judgment and discretion.
• Strong written, verbal, and presentation communication abilities.
• Good time management and the ability to manage multiple priorities.
• Strong problem-solving and critical-thinking skills.
• Effective interpersonal skills for working with people at all levels.
• Ability to build relationships and encourage collaboration.
• Strong multitasking capability.
• Solid documentation skills.
• SPHR, PHR, or SHRM-CP certification is preferred.
• Cybersecurity-related experience or knowledge is preferred.

Required Experience and Education

• Bachelor’s degree, preferably in Human Resources Management, Business Administration, or a related field.
• At least 5 years of experience in Human Resources, including work within an Employee Relations team.
• Experience investigating and administering leaves of absence, with knowledge of short-term disability, long-term disability, FMLA, and similar programs.
• Experience ensuring employees and managers follow company policies, including paid time off rules.
• Proven experience resolving complex employee relations and HR issues.
• Experience communicating and implementing policies and procedures for managers and team members, including creating and delivering training.