Hostess

About the Role

Desert Rose Qatar is a hospitality destination in Doha focused on creating a pleasant, welcoming experience for every guest. The venue blends attentive service with a comfortable, thoughtfully arranged setting to encourage relaxed dining and socializing. The team places strong value on professionalism, collaboration, and consistent service quality, and employees are expected to help sustain a positive workplace culture while supporting guest satisfaction. This position also offers the chance to strengthen hospitality and guest relations skills in a lively environment.

Role Overview

The Host/Hostess will be the first point of contact for guests, ensuring a warm reception and smooth seating flow. This on-site, full-time role in Doha includes handling reservations, managing waitlists, directing guests to tables, responding to phone calls, and keeping the reception area organized and presentable.

Key Responsibilities

• Welcome guests in a friendly, professional manner and create a positive first impression.
• Manage reservations, table assignments, and waitlists with accuracy and efficiency.
• Escort guests to their tables and help ensure smooth front-of-house operations.
• Answer phone calls, respond to guest questions, and coordinate with the service team as needed.
• Maintain a neat, orderly reception area at all times.

Required Qualifications

• Strong interpersonal abilities and a customer-focused approach.
• Experience or capability in handling reservations, bookings, and waitlist coordination.
• Clear verbal communication and professional telephone manner.
• Prior exposure to hospitality, restaurant, or guest-facing front-desk work is an advantage.
• Ability to stay composed under pressure, juggle multiple tasks, and pay close attention to detail.
• Basic computer skills for reservation tools or digital record-keeping.
• Fluent English is essential; Arabic or other languages are a plus.
• Flexibility to work varied shifts, including evenings, weekends, and public holidays.

Additional Information

This is a local hiring opportunity based in Doha, Qatar. The role is full-time and requires presence on site. Email contact provided by the employer: [email protected].