Fraud Analyst/Investigator

About the role

Amivero’s technology team delivers digital solutions that help the federal government strengthen national security and improve public services. The organization uses a human-centered, data-informed approach to understand each environment and challenge, then works with clients to redesign outcomes in a better way.

Its technologists apply modern agile practices to build accessible, equitable, and forward-looking data and software services that affect hundreds of millions of people. In this role, you will bring customer empathy, a strong service mindset, energy for solving problems, and a bias for action to support modernization of mission-critical government IT systems.

What you will do

• Handle fraud investigations, examine fraud-prevention reports, and act on fraud alerts.
• Build productive working relationships with internal teams and outside stakeholders to improve fraud operations, workflows, and policies.
• Investigate multiple potential fraud cases affecting end users by interviewing people, gathering evidence, keeping detailed records, and preparing investigative reports.
• Focus on high-priority initiatives and casework, adapt quickly to emerging issues, and escalate blockers to management.
• Assist with internal and external audits as well as due diligence requests.
• Reply to requests for data and operational support, develop cases and corrective actions, and coordinate with internal and external partners.
• Continuously monitor suspicious account behavior and identify problems in tools or processes.
• Suggest changes that strengthen fraud controls and policy effectiveness.

Requirements

• Bachelor’s degree is required.
• At least 10 years of relevant professional experience.
• Prior experience supporting government programs.
• Strong data analysis capability.
• Good problem-solving skills and the ability to work through issues effectively.
• U.S. citizenship, a green card, or EAD is required so the candidate can obtain a Public Trust clearance.

Additional information

This employer is an equal opportunity workplace and considers all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or veteran status, in line with applicable federal, state, and local laws. The company also follows all relevant non-discrimination requirements in locations where it operates.