Commercial Operations Manager

Role overview

Chelsea Football Club is looking for a Commercial Operations Manager to join the Sponsorship department at Stamford Bridge in London. This is a permanent, full-time position focused on supporting the commercial sales team by delivering high-end, tailored experiences for prospective partners and decision-makers from target businesses.

The role sits at the centre of the sponsorship sales journey, combining event logistics, premium hospitality planning, attendee profiling, supplier coordination, and gifting oversight. It also includes responsibility for managing at least one direct report and helping to create a culture built on precision, service quality, and operational excellence.

What the role involves

You will help shape memorable partner experiences across Stamford Bridge, Cobham, and overseas markets, ensuring that every touchpoint feels polished, thoughtful, and aligned with the club’s premium brand. You will work closely with internal teams and external suppliers to coordinate itineraries, hospitality, travel, accommodation, ticketing, invoicing, and expense processing.

Key duties

The position includes building bespoke hosting moments, overseeing VIP gifting, maintaining supplier relationships, preparing attendee briefing materials, and keeping guest and invitation data accurate. You will also monitor luxury hospitality trends and competitor activity so the club can stay ahead in the delivery of sponsorship experiences.

Closing date

The application deadline is 6 July. Applicants are encouraged to submit early, as the role may be closed before the deadline if a high volume of applications is received.

Additional information

Chelsea Football Club is committed to equality, diversity, and inclusion, and welcomes applicants from all backgrounds. Reasonable adjustments can be requested during recruitment. The club also requires a DBS check before employment begins, and additional safeguarding checks may apply depending on the role. The duties outlined for this role may change over time to reflect the club’s needs.

Benefits

The role comes with a strong benefits package, including annual leave, pension contributions, life assurance, private healthcare, cycle-to-work support, access to home match tickets through the ticket membership scheme, staff lunches on weekdays at Stamford Bridge, retail and venue discounts, and wellbeing support resources.

Performance expectations

Success in this role will be measured by the quality and consistency of VIP experiences, error-free logistics and scheduling, positive feedback from guests and internal stakeholders, and strong partnership with the commercial sales leadership team to support major sponsorship wins.

Working style

The job calls for a proactive, discreet, and highly organised professional who can juggle several projects at once, stay calm under pressure, and maintain exceptionally high presentation standards.

Contract details

This is a permanent, full-time position based onsite at Stamford Bridge in London.