Business Analyst

Role overview

Larsen & Toubro is hiring a Business Analyst to support enterprise applications and business operations in an on-site role based in the Mumbai Metropolitan Region. The position focuses on ERP support, issue resolution, user coordination, reporting, and the delivery of IT-enabled business improvements.

Key responsibilities

• Provide support for enterprise applications, with a focus on Infor ERP LN.
• Coordinate with internal stakeholders and manage user queries and calls.
• Investigate repeated issues and work toward permanent resolutions.
• Drive system enhancements, including automation and program-level changes.
• Identify end-user training requirements and support learning needs.
• Create and maintain reports and dashboards using SSRS and Power BI.
• Lead or contribute to project management activities.
• Interact with end users closely and provide hands-on support when needed.
• Handle incidents and ensure timely resolution.
• Support implementation of IT initiatives and business rollouts.

Required skills and knowledge

• Working knowledge of ERP LN.
• Understanding of the overall business cycle.
• Project management capability.
• Awareness of integrations between ERP LN, PLM, and other e-commerce applications.

Department focus

The role involves gathering business requirements, translating them into practical solutions, identifying and developing relationships with business partners, and supporting customization and improvements for enterprise applications.

Additional information

No stipend or salary details were specified in the source. Vacancy count, application deadline, start date, and duration were also not provided.